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DERIVATIVES (TABLES)
6 Months Ended
Jun. 30, 2015
DERIVATIVES [ABSTRACT]  
Schedule of Cash Flow Hedges OCI Rollforward
 Three Months Ended June 30, Six Months Ended June 30,
 2015 2014 2015 2014
            
Aggregate unrealized net gain/(loss) at beginning of period$ (18,497) $ (10,886) $ (18,345) $ (8,352)
Add: Net gain/(loss) from change in fair value of cash flow hedges  (4,119)   9,946   (5,410)   6,297
Less: Net (gain)/loss reclassified to earnings from effective hedges  1,302   1,059   2,441   2,174
Aggregate unrealized net gain/(loss) at end of period$ (21,314) $ 119 $ (21,314) $ 119
            
Schedule of Notional Amounts of Outstanding Cash Flow Hedges
As of June 30, 2015 Local Currency Notional Amount U.S. Dollar Notional Amount % Maturing in the Next 12 Months Contracts Maturing Through
Philippine Peso  16,856,000   380,216 (1)  43.0% February 2020
Mexican Peso  2,684,000   183,258   28.2% May 2020
    $ 563,474      

As of December 31, 2014 Local Currency Notional Amount U.S. Dollar Notional Amount      
Canadian Dollar  1,500 $ 1,441      
Philippine Peso  17,428,000   398,046 (1)     
Mexican Peso  2,532,000   179,089      
New Zealand Dollar  490   381      
    $ 578,957      
            

(1)       Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on June 30, 2015 and December 31, 2014.

Schedule of Interest Rate Swaps
  Notional Amount Variable Rate Received Fixed Rate Paid Contract Commencement Date Contract Maturity Date
As of June 30, 2015 $25 million 1 - month LIBOR   2.55% April 2012 April 2016
and December 31, 2014  15 million 1 - month LIBOR   3.14% May 2012 May 2017
  $40 million          
              
Schedule of Derivatives Instruments on Balance Sheet
  June 30, 2015
Designation:Designated as Hedging Instruments Not Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Interest Rate Foreign Exchange
Derivative classification:Cash Flow Cash Flow Fair Value
          
Fair value and location of derivative in the        
 Consolidated Balance Sheet:        
Prepaids and other current assets$ 578 $ - $ 47
Other long-term assets  2   -   -
Other current liabilities  (14,400)   (951)   (1,871)
Other long-term liabilities  (21,985)   (158)   -
 Total fair value of derivatives, net$ (35,805) $ (1,109) $ (1,824)
          
  December 31, 2014
Designation:Designated as Hedging Instruments Not Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Interest Rate Foreign Exchange
Derivative classification:Cash Flow Cash Flow Fair Value
          
Fair value and location of derivative in        
 the Consolidated Balance Sheet:        
Prepaids and other current assets$ 192 $ - $ 797
Other long-term assets  389   -   -
Other current liabilities  (12,680)   (988)   (5)
Other long-term liabilities  (17,070)   (452)   -
 Total fair value of derivatives, net$ (29,169) $ (1,440) $ 792
          
Schedule of Derivative Impact on Statement of Comprehensive Income
  Three Months Ended June 30,
  2015 2014
Designation:Designated as Hedging Instruments Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Interest Rate Foreign Exchange Interest Rate
Derivative classification:Cash Flow Cash Flow Cash Flow Cash Flow
             
Amount of gain or (loss) recognized in Other comprehensive           
 income (loss) - effective portion, net of tax$ (1,453) $ 152 $ 10,049 $ (103)
             
Amount and location of net gain or (loss) reclassified           
 from Accumulated OCI to income - effective portion:           
Revenue$ (2,505) $ - $ (1,472) $ -
Interest Expense  -   (262)   -   (265)
             

  Three Months Ended June 30,
  2015 2014
Designation:Not Designated as Hedging Instruments Not Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Foreign Exchange
Derivative classification:Option and Forward ContractsFair Value Option and Forward ContractsFair Value
           
Amount and location of net gain or (loss) recognized in the         
 Consolidated Statement of Comprehensive Income (Loss):         
Costs of services$ -$ - $ -$ -
Other income (expense), net$ -$ (2,416) $ -$ (2,825)
           

  Six Months Ended June 30,
  2015 2014
Designation:Designated as Hedging Instruments Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Interest Rate Foreign Exchange Interest Rate
Derivative classification:Cash Flow Cash Flow Cash Flow Cash Flow
             
Amount of gain or (loss) recognized in Other comprehensive           
 income (loss) - effective portion, net of tax$ (2,443) $ 301 $ 6,457 $ (160)
             
Amount and location of net gain or (loss) reclassified           
 from Accumulated OCI to income - effective portion:           
Revenue$ (4,213) $ - $ (3,043) $ -
Interest Expense  -   (519)   -   (523)
             

  Six Months Ended June 30,
  2015 2014
Designation :Not Designated as Hedging Instruments Not Designated as Hedging Instruments
Derivative contract type:Foreign Exchange Foreign Exchange
Derivative classification:Option and Forward ContractsFair Value Option and Forward ContractsFair Value
           
Amount and location of net gain or (loss)          
 recognized in the Consolidated Statement         
 of Comprehensive Income:         
Costs of services$ -$ - $ -$ -
Other income (expense), net$ -$ (2,496) $ -$ (2,206)