During the three and six months ended June 30, 2015 and 2014, the Company undertook a number of restructuring activities primarily associated with reductions in the Company's capacity and workforce in several of its segments to better align the capacity and workforce with current business needs.

A summary of the expenses recorded in Restructuring, net in the accompanying Consolidated Statements of Comprehensive Income (Loss) for the three and six months ended June 30, 2015 and 2014, respectively, is as follows (in thousands):

			Three Months Ended June 30,				Six Months Ended June 30,
			2015		2014		2015		2014
Reduction in force
	Customer Management Services		$	39	$	535	$	815	$	1,046
	Customer Growth Services			-		8		-		37
	Customer Technology Services			-		74		-		74
	Customer Strategy Services			159		-		192		-
		Total	$	198	$	617	$	1,007	$	1,157

A rollforward of the activity in the Company's restructuring accruals is as follows (in thousands):

		Closure of Delivery Centers		Reduction in Force		Total

Balance as of December 31, 2014		$	-	$	2,071	$	2,071
	Expense		-		1,007		1,007
	Payments		-		(1,838)		(1,838)
	Change in estimates		-		-		-
Balance as of June 30, 2015		$	-	$	1,240	$	1,240

The remaining restructuring accruals are expected to be paid or extinguished during 2015 and are all classified as current liabilities within Other accrued expenses in the Consolidated Balance Sheets.