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Consolidated Statements of Cash Flows (USD $)
In Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2015
Mar. 31, 2014
Cash flows from operating activities    
Net income $ 20,035us-gaap_ProfitLoss $ 21,303us-gaap_ProfitLoss
Adjustment to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 15,363us-gaap_DepreciationAndAmortization 13,170us-gaap_DepreciationAndAmortization
Amortization of contract acquisition costs 281ttec_AmortizationOfContractAcquisitionCosts 358ttec_AmortizationOfContractAcquisitionCosts
Amortization of debt issuance costs 178us-gaap_AmortizationOfFinancingCosts 170us-gaap_AmortizationOfFinancingCosts
Imputed interest expense and fair value adjustments to contingent consideration 209us-gaap_AccretionExpense 200us-gaap_AccretionExpense
Provision for doubtful accounts 53us-gaap_ProvisionForDoubtfulAccounts 113us-gaap_ProvisionForDoubtfulAccounts
Gain on disposal of assets (35)us-gaap_GainLossOnDispositionOfAssets 0us-gaap_GainLossOnDispositionOfAssets
Deferred income taxes (1,479)us-gaap_DeferredIncomeTaxExpenseBenefit 990us-gaap_DeferredIncomeTaxExpenseBenefit
Excess tax benefit from equity-based awards (409)us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities (788)us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
Equity-based compensation expense 2,690us-gaap_ShareBasedCompensation 3,160us-gaap_ShareBasedCompensation
Gain on foreign currency derivatives 87us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet (634)us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
Changes in assets and liabilities, net of acquisitions:    
Accounts receivable (24,821)us-gaap_IncreaseDecreaseInAccountsReceivable (8,092)us-gaap_IncreaseDecreaseInAccountsReceivable
Prepaids and other assets 1,849us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets 1,618us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
Accounts payable and accrued expenses (7,583)us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities (10,817)us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
Deferred revenue and other liabilities (2,598)ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities (7,214)ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
Net cash provided by operating activities 3,820us-gaap_NetCashProvidedByUsedInOperatingActivities 13,537us-gaap_NetCashProvidedByUsedInOperatingActivities
Cash flows from investing activities    
Proceeds from sale of long lived assets 0us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment 135us-gaap_ProceedsFromSaleOfPropertyPlantAndEquipment
Purchases of property, plant and equipment, net of acquisitions (13,038)us-gaap_PaymentsToAcquirePropertyPlantAndEquipment (15,095)us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
Investment in securities (9,000)us-gaap_PaymentsToAcquireOtherInvestments 0us-gaap_PaymentsToAcquireOtherInvestments
Acquisitions, net of cash acquired of zero and $812, respectively (102)us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired (8,160)us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired
Net cash used in investing activities (22,140)us-gaap_NetCashProvidedByUsedInInvestingActivities (23,120)us-gaap_NetCashProvidedByUsedInInvestingActivities
Cash flows from financing activities    
Proceeds from line of credit 573,800us-gaap_ProceedsFromLongTermLinesOfCredit 632,900us-gaap_ProceedsFromLongTermLinesOfCredit
Payments on line of credit (547,800)us-gaap_RepaymentsOfLongTermLinesOfCredit (632,900)us-gaap_RepaymentsOfLongTermLinesOfCredit
Payments on other debt (778)us-gaap_RepaymentsOfOtherDebt (1,525)us-gaap_RepaymentsOfOtherDebt
Payments of contingent consideration related to acquisitions (1,000)ttec_PaymenstOfContingentConsideration (2,189)ttec_PaymenstOfContingentConsideration
Dividends to shareholders 8,710us-gaap_DividendsCommonStock 0us-gaap_DividendsCommonStock
Dividends distributed to noncontrolling interest (990)us-gaap_PaymentsOfDividendsMinorityInterest (990)us-gaap_PaymentsOfDividendsMinorityInterest
Proceeds from exercise of stock options 234us-gaap_ProceedsFromStockOptionsExercised 12us-gaap_ProceedsFromStockOptionsExercised
Excess tax benefit from equity-based awards 409us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities 788us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
Purchase of treasury stock (5,915)us-gaap_PaymentsForRepurchaseOfCommonStock (20,466)us-gaap_PaymentsForRepurchaseOfCommonStock
Net cash used in financing activities 9,250us-gaap_NetCashProvidedByUsedInFinancingActivities (24,370)us-gaap_NetCashProvidedByUsedInFinancingActivities
Effect of exchange rate changes on cash and cash equivalents (2,532)us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents (3,687)us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents
(Decrease) increase in cash and cash equivalents (11,602)us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease (37,640)us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease
Cash and cash equivalents, beginning of period 77,316us-gaap_CashAndCashEquivalentsAtCarryingValue 158,017us-gaap_CashAndCashEquivalentsAtCarryingValue
Cash and cash equivalents, end of period 65,714us-gaap_CashAndCashEquivalentsAtCarryingValue 120,377us-gaap_CashAndCashEquivalentsAtCarryingValue
Supplemental disclosures    
Cash paid for interest 1,340us-gaap_InterestPaid 982us-gaap_InterestPaid
Cash paid for income taxes 2,803us-gaap_IncomeTaxesPaid 2,834us-gaap_IncomeTaxesPaid
Non-cash investing and financing activities    
Acquisition of equipment through increase in accounts payable 1,704us-gaap_CapitalExpendituresIncurredButNotYetPaid 941us-gaap_CapitalExpendituresIncurredButNotYetPaid
Contract acquisition costs credited to accounts receivable $ 0ttec_Contractacquisitioncostscreditedtoaccountsreceivable $ 1,000ttec_Contractacquisitioncostscreditedtoaccountsreceivable