DERIVATIVES (TABLES)

3 Months Ended

Mar. 31, 2015

Schedule of Cash Flow Hedges OCI Rollforward

	Three Months Ended March 31,
	2015		2014

Aggregate unrealized net gain/(loss) at beginning of year	$	(18,345)	$	(8,352)
Add: Net gain/(loss) from change in fair value of cash flow hedges		(1,291)		(3,649)
Less: Net (gain)/loss reclassified to earnings from effective hedges		1,139		1,115
Aggregate unrealized net gain/(loss) at end of period	$	(18,497)	$	(10,886)

Schedule of Notional Amounts of Outstanding Cash Flow Hedges

As of March 31, 2015	Local Currency Notional Amount	U.S. Dollar Notional Amount			% Maturing in the Next 12 Months			Contracts Maturing Through
Canadian Dollar	750	$	719			100.0	%	June 2015
Philippine Peso	17,063,000		386,570	⁽¹⁾		36.8	%	February 2020
Mexican Peso	2,528,000		176,073			28.5	%	February 2020
		$	563,362

As of December 31, 2014	Local Currency Notional Amount	U.S. Dollar Notional Amount
Canadian Dollar	1,500	$	1,441
Philippine Peso	17,428,000		398,046	⁽¹⁾
Mexican Peso	2,532,000		179,089
New Zealand Dollar	490		381
		$	578,957

(1) Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on March 31, 2015 and December 31, 2014.

Schedule of Interest Rate Swaps

Notional Amount

Variable Rate Received

Fixed Rate Paid

Contract Commencement Date

Contract Maturity Date

As of March 31, 2015

25 million

1 - month LIBOR

2.55

April 2012

April 2016

and December 31, 2014

15 million

1 - month LIBOR

3.14

May 2012

May 2017

40 million

Schedule of Derivatives Instruments on Balance Sheet

		March 31, 2015
Designation:		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange
Derivative classification:		Cash Flow		Cash Flow		Fair Value

Fair value and location of derivative in the
	Consolidated Balance Sheet:
Prepaids and other current assets		$	1,758	$	-	$	904
Other long-term assets			228		-		-
Other current liabilities			(13,394)		(971)		(197)
Other long-term liabilities			(19,534)		(339)		-
	Total fair value of derivatives, net	$	(30,942)	$	(1,310)	$	707

		December 31, 2014
Designation:		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange
Derivative classification:		Cash Flow		Cash Flow		Fair Value

Fair value and location of derivative in
	the Consolidated Balance Sheet:
Prepaids and other current assets		$	192	$	-	$	797
Other long-term assets			389		-		-
Other current liabilities			(12,680)		(988)		(5)
Other long-term liabilities			(17,070)		(452)		-
	Total fair value of derivatives, net	$	(29,169)	$	(1,440)	$	792

Schedule of Derivative Impact on Statement of Comprehensive Income

		Three Months Ended March 31,
		2015				2014
Designation:		Designated as Hedging Instruments				Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange		Interest Rate
Derivative classification:		Cash Flow		Cash Flow		Cash Flow		Cash Flow

Amount of gain or (loss) recognized in other
	comprehensive income (loss) - effective portion, net of tax:	$	1,220	$	(71)	$	(3,592)	$	(57)

Amount and location of net gain or (loss) reclassified
	from accumulated OCI to income - effective portion:
Revenue		$	(1,708)	$	-	$	(1,570)	$	-
Interest Expense			-		(257)		-		(258)

		Three Months Ended March 31,
		2015				2014
Designation:		Not Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange				Foreign Exchange
Derivative classification:		Forward Contracts		Fair Value		Forward Contracts		Fair Value

Amount and location of net gain or (loss) recognized in the
	Consolidated Statement of Comprehensive Income:
Costs of services		$	-	$	-	$	-	$	-
Other income (expense), net		$	-	$	80	$	-	$	619