RESTRUCTURING CHARGES AND IMPAIRMENT (TABLES)

12 Months Ended

Dec. 31, 2014

RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]

Schedule of Restructuring Liabilities

				Year Ended December 31,
				2014		2013		2012
Reduction in force
	Customer Management Services		$	2,182	$	3,832	$	22,371
	Customer Growth Services			56		43		201
	Customer Technology Services			709		73		60
	Customer Strategy Services			389		189		-
		Total	$	3,336	$	4,137	$	22,632
				Year Ended December 31,
				2014		2013		2012
Facility exit charges
	Customer Management Services		$	14	$	298	$	243
	Customer Growth Services			-		-		-
	Customer Technology Services			-		-		-
	Customer Strategy Services			-		-		-
		Total	$	14	$	298	$	243

Schedule of Restructuring Liability Rollforward

			Closure of Delivery Centers		Reduction in Force		Total
Balance as of December 31, 2012		$	-	$	4,079	$	4,079
	Expense		298		4,352		4,650
	Payments		(298)		(6,863)		(7,161)
	Changes in estimates		-		(215)		(215)
Balance as of December 31, 2013			-		1,353		1,353
	Expense		14		3,442		3,456
	Payments		(14)		(2,618)		(2,632)
	Changes in estimates		-		(106)		(106)
Balance as of December 31, 2014		$	-	$	2,071	$	2,071