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QUARTERLY FINANCIAL DATA (UNAUDITED) (QUARTERLY FINANCIALS TABLE) (DETAILS) (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]                      
Revenue $ 338,170us-gaap_SalesRevenueServicesNet $ 305,900us-gaap_SalesRevenueServicesNet $ 295,490us-gaap_SalesRevenueServicesNet $ 302,221us-gaap_SalesRevenueServicesNet $ 318,087us-gaap_SalesRevenueServicesNet $ 296,995us-gaap_SalesRevenueServicesNet $ 289,692us-gaap_SalesRevenueServicesNet $ 288,383us-gaap_SalesRevenueServicesNet $ 1,241,781us-gaap_SalesRevenueServicesNet $ 1,193,157us-gaap_SalesRevenueServicesNet $ 1,162,981us-gaap_SalesRevenueServicesNet
Cost of services (240,146)us-gaap_CostOfServices (220,244)us-gaap_CostOfServices (212,315)us-gaap_CostOfServices (213,787)us-gaap_CostOfServices (220,942)us-gaap_CostOfServices (208,648)us-gaap_CostOfServices (208,809)us-gaap_CostOfServices (208,232)us-gaap_CostOfServices (886,492)us-gaap_CostOfServices (846,631)us-gaap_CostOfServices (834,803)us-gaap_CostOfServices
Selling, general and administrative (50,537)us-gaap_SellingGeneralAndAdministrativeExpense (49,847)us-gaap_SellingGeneralAndAdministrativeExpense (47,802)us-gaap_SellingGeneralAndAdministrativeExpense (50,367)us-gaap_SellingGeneralAndAdministrativeExpense (51,343)us-gaap_SellingGeneralAndAdministrativeExpense (50,165)us-gaap_SellingGeneralAndAdministrativeExpense (46,168)us-gaap_SellingGeneralAndAdministrativeExpense (45,747)us-gaap_SellingGeneralAndAdministrativeExpense (198,553)us-gaap_SellingGeneralAndAdministrativeExpense (193,423)us-gaap_SellingGeneralAndAdministrativeExpense (182,634)us-gaap_SellingGeneralAndAdministrativeExpense
Depreciation and amortization (15,386)us-gaap_DepreciationAndAmortization (13,893)us-gaap_DepreciationAndAmortization (14,089)us-gaap_DepreciationAndAmortization (13,170)us-gaap_DepreciationAndAmortization (12,783)us-gaap_DepreciationAndAmortization (11,463)us-gaap_DepreciationAndAmortization (11,263)us-gaap_DepreciationAndAmortization (10,555)us-gaap_DepreciationAndAmortization (56,538)us-gaap_DepreciationAndAmortization (46,064)us-gaap_DepreciationAndAmortization (41,166)us-gaap_DepreciationAndAmortization
Restructuring charges, net (1,600)us-gaap_RestructuringCharges (593)us-gaap_RestructuringCharges (617)us-gaap_RestructuringCharges (540)us-gaap_RestructuringCharges (254)us-gaap_RestructuringCharges (758)us-gaap_RestructuringCharges (2,572)us-gaap_RestructuringCharges (851)us-gaap_RestructuringCharges (3,350)us-gaap_RestructuringCharges (4,435)us-gaap_RestructuringCharges (22,875)us-gaap_RestructuringCharges
Impairment losses (373)us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges (1,205)us-gaap_AssetImpairmentCharges 0us-gaap_AssetImpairmentCharges (373)us-gaap_AssetImpairmentCharges (1,205)us-gaap_AssetImpairmentCharges (2,958)us-gaap_AssetImpairmentCharges
Income from operations 30,128us-gaap_OperatingIncomeLoss 21,323us-gaap_OperatingIncomeLoss 20,667us-gaap_OperatingIncomeLoss 24,357us-gaap_OperatingIncomeLoss 32,765us-gaap_OperatingIncomeLoss 25,961us-gaap_OperatingIncomeLoss 19,675us-gaap_OperatingIncomeLoss 22,998us-gaap_OperatingIncomeLoss 96,475us-gaap_OperatingIncomeLoss 101,399us-gaap_OperatingIncomeLoss 78,545us-gaap_OperatingIncomeLoss
Other income (expense) 2,138us-gaap_NonoperatingIncomeExpense (856)us-gaap_NonoperatingIncomeExpense 2,880us-gaap_NonoperatingIncomeExpense (178)us-gaap_NonoperatingIncomeExpense (3,793)us-gaap_NonoperatingIncomeExpense (434)us-gaap_NonoperatingIncomeExpense (3,099)us-gaap_NonoperatingIncomeExpense (2,004)us-gaap_NonoperatingIncomeExpense 3,984us-gaap_NonoperatingIncomeExpense (9,330)us-gaap_NonoperatingIncomeExpense (4,683)us-gaap_NonoperatingIncomeExpense
(Provision for) benefit from income taxes (8,971)us-gaap_IncomeTaxExpenseBenefit (5,778)us-gaap_IncomeTaxExpenseBenefit (5,417)us-gaap_IncomeTaxExpenseBenefit (2,876)us-gaap_IncomeTaxExpenseBenefit (7,995)us-gaap_IncomeTaxExpenseBenefit (6,358)us-gaap_IncomeTaxExpenseBenefit (3,854)us-gaap_IncomeTaxExpenseBenefit (2,391)us-gaap_IncomeTaxExpenseBenefit (23,042)us-gaap_IncomeTaxExpenseBenefit (20,598)us-gaap_IncomeTaxExpenseBenefit 61us-gaap_IncomeTaxExpenseBenefit
Net income attributable to noncontrolling interest (1,329)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (1,442)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (1,268)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (1,085)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (1,508)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (1,526)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (407)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (642)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (5,124)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (4,083)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest (3,908)us-gaap_NetIncomeLossAttributableToNoncontrollingInterest
Net income attributable to TeleTech stockholders $ 21,966us-gaap_NetIncomeLoss $ 13,247us-gaap_NetIncomeLoss $ 16,862us-gaap_NetIncomeLoss $ 20,218us-gaap_NetIncomeLoss $ 19,469us-gaap_NetIncomeLoss $ 17,643us-gaap_NetIncomeLoss $ 12,315us-gaap_NetIncomeLoss $ 17,961us-gaap_NetIncomeLoss $ 72,293us-gaap_NetIncomeLoss $ 67,388us-gaap_NetIncomeLoss $ 70,015us-gaap_NetIncomeLoss
Weighted average shares outstanding                      
Basic 48,714us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 49,093us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 49,351us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 50,045us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 50,439us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 50,732us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 51,861us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 52,347us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 49,297us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 51,338us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 54,738us-gaap_WeightedAverageNumberOfSharesOutstandingBasic
Diluted 49,514us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 49,940us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 50,111us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 50,973us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 51,465us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 51,678us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 52,628us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 53,217us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 50,102us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 52,244us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 55,540us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding
Net income per share attributable to TeleTech stockholders                      
Basic $ 0.45us-gaap_EarningsPerShareBasic $ 0.27us-gaap_EarningsPerShareBasic $ 0.34us-gaap_EarningsPerShareBasic $ 0.40us-gaap_EarningsPerShareBasic $ 0.39us-gaap_EarningsPerShareBasic $ 0.35us-gaap_EarningsPerShareBasic $ 0.24us-gaap_EarningsPerShareBasic $ 0.34us-gaap_EarningsPerShareBasic $ 1.47us-gaap_EarningsPerShareBasic $ 1.31us-gaap_EarningsPerShareBasic $ 1.28us-gaap_EarningsPerShareBasic
Diluted $ 0.44us-gaap_EarningsPerShareDiluted $ 0.27us-gaap_EarningsPerShareDiluted $ 0.34us-gaap_EarningsPerShareDiluted $ 0.40us-gaap_EarningsPerShareDiluted $ 0.38us-gaap_EarningsPerShareDiluted $ 0.34us-gaap_EarningsPerShareDiluted $ 0.23us-gaap_EarningsPerShareDiluted $ 0.34us-gaap_EarningsPerShareDiluted $ 1.44us-gaap_EarningsPerShareDiluted $ 1.29us-gaap_EarningsPerShareDiluted $ 1.26us-gaap_EarningsPerShareDiluted