XML 56 R4.htm IDEA: XBRL DOCUMENT v2.4.0.8
Consolidated Statements of Comprehensive Income (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Consolidated Statements of Comprehensive Income        
Revenue $ 295,490 $ 289,692 $ 597,711 $ 578,075
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) 212,315 208,809 426,102 417,041
Selling, general and administrative 47,802 46,168 98,169 91,915
Depreciation and amortization 14,089 11,263 27,259 21,818
Restructuring charges, net 617 2,572 1,157 3,423
Impairment losses 0 1,205 0 1,205
Total operating expenses 274,823 270,017 552,687 535,402
Income from operations 20,667 19,675 45,024 42,673
Other income (expense)        
Interest income 492 575 1,003 1,244
Interest expense (1,861) (1,903) (3,551) (3,768)
Loss on deconsolidation of subsidiary 0 (3,655) 0 (3,655)
Other income (expense), net 4,249 1,884 5,250 1,076
Total other income (expense) 2,880 (3,099) 2,702 (5,103)
Income before income taxes 23,547 16,576 47,726 37,570
Benefit from (provision for) income taxes (5,417) (3,854) (8,293) (6,245)
Net income 18,130 12,722 39,433 31,325
Net income attributable to noncontrolling interest (1,268) (407) (2,353) (1,049)
Net income attributable to TeleTech stockholders 16,862 12,315 37,080 30,276
Other comprehensive income (loss)        
Foreign currency translation adjustments (7,010) (19,617) (5,287) (16,483)
Derivative valuation, gross 17,780 (23,801) 13,863 (20,411)
Derivative valuation, tax effect (6,775) 9,418 (5,393) 8,208
Other, net of tax 280 137 556 299
Total other comprehensive income 4,275 (33,863) 3,739 (28,387)
Total comprehensive (loss) income 22,405 (21,141) 43,172 2,938
Comprehensive income attributable to noncontrolling interest (1,167) (277) (2,159) (829)
Comprehensive income attributable to TeleTech stockholders $ 21,238 $ (21,418) $ 41,013 $ 2,109
Weighted average shares outstanding        
Basic 49,351 51,861 49,696 52,104
Diluted 50,111 52,628 50,536 52,912
Net income per share attributable to TeleTech stockholders        
Basic $ 0.34 $ 0.24 $ 0.75 $ 0.58
Diluted $ 0.34 $ 0.23 $ 0.73 $ 0.57