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COMMITMENTS AND CONTINGENCIES (NARRATIVE) (DETAILS) (USD $)
3 Months Ended
Mar. 31, 2014
Mar. 31, 2013
Dec. 31, 2013
Jun. 03, 2013
COMMITMENTS AND CONTINGENCIES [Abstract]        
Increase in Borrowing Capacity       $ 1,000,000,000
Maximum Borrowing Capacity       700,000,000
Borrowings outstanding on credit facility 100,000,000   100,000,000  
Average daily utilization under credit facility 270,900,000 219,600,000    
Letters of credit issued under credit facility 3,500,000      
Remaining borrowing capacity under credit facility 569,500,000      
Letters of credit issued outside credit facility $ 900,000      
Loss Contingencies [Line Items]        
Loss Contingency, Management's Assessment and Process The Company settled the matter for an immaterial amount during the first quarter of 2014.      
Google [Member]
       
Loss Contingencies [Line Items]        
Loss Contingency, Actions Taken by Plaintiff In the fourth quarter of 2012, a class action complaint was filed in the State of California against a TeleTech subsidiary and Google Inc. (“Google”), as co-defendants. Pursuant to its contractual commitments, the Company has agreed to indemnify Google for costs and expenses related to the complaint.