XML 57 R4.htm IDEA: XBRL DOCUMENT v2.4.0.8
Consolidated Statements of Comprehensive Income (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended
Mar. 31, 2014
Mar. 31, 2013
Consolidated Statements of Comprehensive Income    
Revenue $ 302,221 $ 288,383
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) 213,787 208,232
Selling, general and administrative 50,367 45,747
Depreciation and amortization 13,170 10,555
Restructuring charges, net 540 851
Total operating expenses 277,864 265,385
Income from operations 24,357 22,998
Other income (expense)    
Interest income 511 669
Interest expense (1,690) (1,865)
Other income (expense), net 1,001 (808)
Total other income (expense) (178) (2,004)
Income before income taxes 24,179 20,994
Benefit from (provision for) income taxes (2,876) (2,391)
Net income 21,303 18,603
Net income attributable to noncontrolling interest (1,085) (642)
Net income attributable to TeleTech stockholders 20,218 17,961
Other comprehensive income (loss)    
Foreign currency translation adjustments (1,723) 3,134
Derivative valuation, gross (3,917) 3,390
Derivative valuation, tax effect 1,382 (1,210)
Other, net of tax 276 162
Total other comprehensive income (3,982) 5,476
Total comprehensive (loss) income 17,321 24,079
Comprehensive income attributable to noncontrolling interest (992) (552)
Comprehensive income attributable to TeleTech stockholders $ 16,329 $ 23,527
Weighted average shares outstanding    
Basic 50,045 52,347
Diluted 50,973 53,217
Net income per share attributable to TeleTech stockholders    
Basic $ 0.40 $ 0.34
Diluted $ 0.40 $ 0.34