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QUARTERLY FINANCIAL DATA (UNAUDITED) (TABLES)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]    
Schedule of Quarterly Financial Information
    First Quarter Second Quarter Third Quarter Fourth Quarter
               
Revenue$ 288,383 $ 289,692 $ 296,995 $ 318,087
Cost of services  208,232   208,809   208,648   220,942
Selling, general and administrative  45,747   46,168   50,165   51,343
Depreciation and amortization  10,555   11,263   11,463   12,783
Restructuring charges, net  851   2,572   758   254
Impairment losses  -   1,205   -   -
 Income from operations  22,998   19,675   25,961   32,765
  Other income (expense)  (2,004)   (3,099)   (434)   (3,793)
  (Provision for) benefit from income taxes  (2,391)   (3,854)   (6,358)   (7,995)
  Non-controlling interest  (642)   (407)   (1,526)   (1,508)
   Net income attributable to TeleTech stockholders$ 17,961 $ 12,315 $ 17,643 $ 19,469
               
Weighted average shares outstanding           
 Basic  52,347   51,861   50,732   50,439
 Diluted  53,217   52,628   51,678   51,465
               
Net income per share attributable to TeleTech stockholders         
 Basic$0.34 $0.24 $0.35 $0.39
 Diluted$0.34 $0.23 $0.34 $0.38
               
    First Quarter Second Quarter Third Quarter Fourth Quarter
               
Revenue$ 292,654 $ 288,798 $ 286,268 $ 295,261
Cost of services  211,895   209,121   201,766   212,021
Selling, general and administrative  48,135   45,709   43,845   44,945
Depreciation and amortization  10,116   10,229   10,695   10,126
Restructuring charges, net  1,958   16,296   2,440   2,181
Impairment losses  1,800   997   161   -
 Income from operations  18,750   6,446   27,361   25,988
  Other income (expense)  (80)   (1,470)   (1,252)   (1,881)
  (Provision for) benefit from income taxes  (1,853)   1,272   3,611   (2,969)
  Non-controlling interest  (936)   (925)   (1,291)   (756)
   Net income attributable to TeleTech stockholders$ 15,881 $ 5,323 $ 28,429 $ 20,382
               
Weighted average shares outstanding           
 Basic  56,493   55,125   54,093   53,262
 Diluted  57,418   55,712   54,905   54,196
               
Net income per share attributable to TeleTech stockholders         
 Basic$0.28 $0.10 $0.53 $0.38
 Diluted$0.28 $0.10 $0.52 $0.38