Consolidated Statements of Comprehensive Income (USD $) In Thousands, except Per Share data, unless otherwise specified	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Consolidated Statements of Comprehensive Income
Revenue	$ 1,193,157	$ 1,162,981	$ 1,179,388
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	846,631	834,803	848,362
Selling, general and administrative	193,423	182,634	188,802
Depreciation and amortization	46,064	41,166	44,889
Restructuring charges, net	4,435	22,875	3,651
Impairment losses	1,205	2,958	230
Total operating expenses	1,091,758	1,084,436	1,085,934
Income from operations	101,399	78,545	93,454
Other income (expense)
Interest income	2,560	2,978	3,064
Interest expense	(7,513)	(6,696)	(5,118)
Loss on deconsolidation of subsidiary	(3,655)	0	0
Other income (expense), net	(722)	(965)	154
Total other income (expense)	(9,330)	(4,683)	(1,900)
Income before income taxes	92,069	73,862	91,554
(Provision for) benefit from income taxes	(20,598)	61	(13,279)
Net income	71,471	73,923	78,275
Net income attributable to noncontrolling interest	(4,083)	(3,908)	(4,101)
Net income attributable to TeleTech stockholders	67,388	70,015	74,174
Other comprehensive income (loss)
Foreign currency translation adjustments	(26,342)	12,648	(12,596)
Derivative valuation, gross	(29,465)	25,266	(21,337)
Derivative valuation, tax effect	11,554	(9,855)	8,395
Other, net of tax	598	527	(655)
Total other comprehensive income (loss)	(43,655)	28,586	(26,193)
Total comprehensive income	27,816	102,509	52,082
Comprehensive income attributable to noncontrolling interest	3,995	4,039	3,716
Comprehensive income attributable to TeleTech stockholders	$ 23,821	$ 98,470	$ 48,366
Weighted average shares outstanding
Basic	51,338	54,738	56,669
Diluted	52,244	55,540	57,963
Net income per share attributable to TeleTech stockholders
Basic	$ 1.31	$ 1.28	$ 1.31
Diluted	$ 1.29	$ 1.26	$ 1.28