Schedule of Goodwill Rollforward |
| | December 31, 2012 | | Acquisitions / Adjustments | | Impairments | | Deconsolidation of Subsidiary | | Effect of Foreign Currency | | December 31, 2013 | | | | | | | | | | | | | | | | | | | | Customer Management Services | $ | 20,288 | | $ | - | | $ | - | | $ | - | | $ | (469) | | $ | 19,819 | Customer Growth Services | | 24,439 | | | 5,689 | | | - | | | - | | | - | | | 30,128 | Customer Technology Services | | 42,153 | | | 478 | | | - | | | - | | | 78 | | | 42,709 | Customer Strategy Services | | 11,361 | | | - | | | - | | | (1,274) | | | - | | | 10,087 | | Total | $ | 98,241 | | $ | 6,167 | | $ | - | | $ | (1,274) | | $ | (391) | | $ | 102,743 | | | | | | | | | | | | | | | | | | | | | | December 31, 2011 | | Acquisitions / Adjustments | | Impairments | | Deconsolidation of Subsidiary | | Effect of Foreign Currency | | December 31, 2012 | | | | | | | | | | | | | | | | | | | | Customer Management Services | $ | 20,594 | | $ | - | | $ | - | | $ | - | | $ | (306) | | $ | 20,288 | Customer Growth Services | | 24,439 | | | - | | | - | | | - | | | - | | | 24,439 | Customer Technology Services | | 18,516 | | | 23,637 | | | - | | | - | | | - | | | 42,153 | Customer Strategy Services | | 7,295 | | | 4,066 | | | - | | | - | | | - | | | 11,361 | | Total | $ | 70,844 | | $ | 27,703 | | $ | - | | $ | - | | $ | (306) | | $ | 98,241 | | | | | | | | | | | | | | | | | | | |
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