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GOODWILL (TABLES)
12 Months Ended
Dec. 31, 2013
GOODWILL [ABSTRACT]  
Schedule of Goodwill Rollforward
  December 31, 2012 Acquisitions / Adjustments Impairments Deconsolidation of Subsidiary Effect of Foreign Currency December 31, 2013
                   
Customer Management Services$ 20,288 $ - $ - $ - $ (469) $ 19,819
Customer Growth Services  24,439   5,689   -   -   -   30,128
Customer Technology Services  42,153   478   -   -   78   42,709
Customer Strategy Services  11,361   -   -   (1,274)   -   10,087
 Total $ 98,241 $ 6,167 $ - $ (1,274) $ (391) $ 102,743
                   
  December 31, 2011 Acquisitions / Adjustments Impairments Deconsolidation of Subsidiary Effect of Foreign Currency December 31, 2012
                   
Customer Management Services$ 20,594 $ - $ - $ - $ (306) $ 20,288
Customer Growth Services  24,439   -   -   -   -   24,439
Customer Technology Services  18,516   23,637   -   -   -   42,153
Customer Strategy Services  7,295   4,066   -   -   -   11,361
 Total $ 70,844 $ 27,703 $ - $ - $ (306) $ 98,241