ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS

12 Months Ended

Dec. 31, 2013

ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]

ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS

(4)ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS

Accounts receivable, net in the accompanying Consolidated Balance Sheets consists of the following (amounts in thousands):

		December 31,
		2013		2012
Accounts receivable		$	239,914	$	254,841
Less: Allowance for doubtful accounts			(3,815)		(3,635)
	Accounts receivable, net	$	236,099	$	251,206

Activity in the Company's Allowance for doubtful accounts consists of the following (amounts in thousands):

		December 31,
		2013		2012		2011
Balance, beginning of year		$	3,635	$	3,559	$	6,306
	Provision for doubtful accounts		695		368		363
	Uncollectible receivables written-off		(315)		(209)		(2,868)
	Effect of foreign currency		(200)		(83)		(242)
Balance, end of year		$	3,815	$	3,635	$	3,559

Significant Clients

The Company had one client that contributed in excess of 10% of total revenue in the years ended December 31, 2013 and 2012. This client operates in the communications industry and is included in the Customer Management Services segment. The Company did not have any clients that contributed in excess of 10% of total revenue in the year ended 2011. The revenue from this client as a percentage of total revenue was as follows:

	Year Ended December 31,
	2013		2012		2011
Telecommunications client		12%		10%		9%

Accounts receivable from this client was as follows (amounts in thousands):
	Year Ended December 31,
	2013		2012		2011
Telecommunications client	$	24,120	$	25,471	$	19,093

The loss of one or more of its significant clients could have a material adverse effect on the Company's business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company's credit risk, management performs periodic credit evaluations of its clients and maintains allowances for uncollectible accounts and may require pre-payment for services. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exists as of December 31, 2013.