Consolidated Statements of Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Consolidated Statements of Comprehensive Income
Revenue	$ 296,995	$ 286,268	$ 875,070	$ 867,720
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	208,648	201,766	625,689	622,782
Selling, general and administrative	50,165	43,845	142,080	137,689
Depreciation and amortization	11,463	10,695	33,281	31,040
Restructuring charges, net	758	2,440	4,181	20,694
Impairment losses	0	161	1,205	2,958
Total operating expenses	271,034	258,907	806,436	815,163
Income from operations	25,961	27,361	68,634	52,557
Other income (expense)
Interest income	938	780	2,182	2,235
Interest expense	(1,799)	(2,129)	(5,567)	(4,810)
Loss on deconsolidation of subsidiary	0	0	(3,655)	0
Other income (expense), net	427	97	1,503	(227)
Total other income (expense)	(434)	(1,252)	(5,537)	(2,802)
Income before income taxes	25,527	26,109	63,097	49,755
(Provision for) benefit from income taxes	(6,358)	3,611	(12,603)	3,030
Net income	19,169	29,720	50,494	52,785
Net income attributable to noncontrolling interest	(1,526)	(1,291)	(2,575)	(3,152)
Net income attributable to TeleTech stockholders	17,643	28,429	47,919	49,633
Other comprehensive income (loss)
Foreign currency translation adjustments	(1,708)	7,358	(18,191)	10,607
Derivative valuation, gross	(1,440)	7,260	(21,851)	21,650
Derivative valuation, tax effect	412	(2,906)	8,620	(8,480)
Other, net of tax	152	298	451	933
Total other comprehensive income (loss)	(2,584)	12,010	(30,971)	24,710
Total comprehensive income	16,585	41,730	19,523	77,495
Comprehensive income attributable to noncontrolling interest	(1,642)	(1,357)	(2,471)	(3,265)
Comprehensive income attributable to TeleTech stockholders	$ 14,943	$ 40,373	$ 17,052	$ 74,230
Weighted average shares outstanding
Basic	50,732	54,093	51,643	55,233
Diluted	51,678	54,905	52,499	55,991
Net income per share attributable to TeleTech stockholders
Basic	$ 0.35	$ 0.53	$ 0.93	$ 0.90
Diluted	$ 0.34	$ 0.52	$ 0.91	$ 0.89