Consolidated Statements of Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Consolidated Statements of Comprehensive Income
Revenue	$ 289,692	$ 288,798	$ 578,075	$ 581,452
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	208,809	209,121	417,041	421,016
Selling, general and administrative	46,168	45,709	91,915	93,844
Depreciation and amortization	11,263	10,229	21,818	20,345
Restructuring charges, net	2,572	16,296	3,423	18,254
Impairment losses	1,205	997	1,205	2,797
Total operating expenses	270,017	282,352	535,402	556,256
Income from operations	19,675	6,446	42,673	25,196
Other income (expense)
Interest income	575	695	1,244	1,455
Interest expense	(1,903)	(1,583)	(3,768)	(2,681)
Loss on deconsolidation of subsidiary	(3,655)	0	(3,655)	0
Other income (expense), net	1,884	(582)	1,076	(324)
Total other income (expense)	(3,099)	(1,470)	(5,103)	(1,550)
Income before income taxes	16,576	4,976	37,570	23,646
(Provision for) benefit from income taxes	(3,854)	1,272	(6,245)	(581)
Net income	12,722	6,248	31,325	23,065
Net income attributable to noncontrolling interest	(407)	(925)	(1,049)	(1,861)
Net income attributable to TeleTech stockholders	12,315	5,323	30,276	21,204
Other comprehensive income (loss)
Foreign currency translation adjustments	(19,617)	(5,530)	(16,483)	3,252
Derivative valuation, gross	(23,801)	2,719	(20,411)	14,390
Derivative valuation, tax effect	9,418	(1,000)	8,208	(5,574)
Other, net of tax	137	262	299	650
Total other comprehensive income (loss)	(33,863)	(3,549)	(28,387)	12,718
Total comprehensive income (loss)	(21,141)	2,699	2,938	35,783
Comprehensive income attributable to noncontrolling interest	(277)	(960)	(829)	(1,908)
Comprehensive income (loss) attributable to TeleTech stockholders	$ (21,418)	$ 1,739	$ 2,109	$ 33,875
Weighted average shares outstanding
Basic	51,861	55,125	52,104	55,809
Diluted	52,628	55,712	52,912	56,558
Net income per share attributable to TeleTech stockholders
Basic	$ 0.24	$ 0.10	$ 0.58	$ 0.38
Diluted	$ 0.23	$ 0.10	$ 0.57	$ 0.37