Consolidated Statements of Comprehensive Income (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Consolidated Statements of Comprehensive Income
Revenue	$ 288,383	$ 292,654
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	208,232	211,895
Selling, general and administrative	45,747	48,135
Depreciation and amortization	10,555	10,116
Restructuring charges, net	851	1,958
Impairment losses	0	1,800
Total operating expenses	265,385	273,904
Income from operations	22,998	18,750
Other income (expense)
Interest income	669	760
Interest expense	(1,865)	(1,098)
Other income (expense), net	(808)	258
Total other income (expense)	(2,004)	(80)
Income before income taxes	20,994	18,670
Benefit from (provision for) income taxes	(2,391)	(1,853)
Net income	18,603	16,817
Net income attributable to noncontrolling interest	(642)	(936)
Net income attributable to TeleTech stockholders	17,961	15,881
Other comprehensive income (loss)
Foreign currency translation adjustments	3,134	8,751
Derivative valuation, gross	3,390	11,671
Derivative valuation, tax effect	(1,210)	(4,574)
Other, net of tax	162	345
Total other comprehensive income	5,476	16,193
Total comprehensive income	24,079	33,010
Comprehensive income attributable to noncontrolling interest	(552)	(948)
Comprehensive income attributable to TeleTech stockholders	$ 23,527	$ 32,062
Weighted average shares outstanding
Basic	52,347	56,493
Diluted	53,217	57,418
Net income per share attributable to TeleTech stockholders
Basic	$ 0.34	$ 0.28
Diluted	$ 0.34	$ 0.28