ACQUISITIONS (ASSETS ACQUIRED TABLE) (DETAILS) (USD $) In Thousands, unless otherwise specified	Dec. 31, 2012
Onstate [Member]
Business Acquisition [Line Items]
Cash	$ 36
Accounts receivable	68
Property, plant and equipment	33
Software	2,100
Goodwill	1,132
Total assets acquired	3,369
Accounts payable	93
Total liabilities assumed	93
Total purcahse price	3,276
Iknowtion [Member]
Business Acquisition [Line Items]
Cash	1,337
Accounts receivable	1,792
Property, plant and equipment	161
Other assets	90
Customer relationships	1,400
Goodwill	447
Total assets acquired	5,227
Accounts payable	18
Accrued expenses	19
Other	164
Total liabilities assumed	201
Noncontrolling interest	941
Total purcahse price	4,085
Eloyalty [Member]
Business Acquisition [Line Items]
Cash	14
Accounts receivable	7,702
Prepaid assets - cost deferrals	14,726
Property, plant and equipment	897
Other assets	869
Deferred tax asset	3,735
Customer relationships	11,700
Software	1,200
Noncompete agreements	900
Trade name	3,300
Consulting services backlog	500
Goodwill	18,516
Total assets acquired	64,059
Accounts payable	2,156
Accrued expenses	1,211
Deferred revenue	22,525
Other	192
Total liabilities assumed	26,084
Total purcahse price	37,975
Guidon [Member]
Business Acquisition [Line Items]
Cash	376
Accounts receivable	1,375
Property, plant and equipment	49
Other assets	228
Customer relationships	2,490
Goodwill	3,619
Total assets acquired	8,137
Accounts payable	202
Accrued expenses	122
Other	65
Total liabilities assumed	389
Total purcahse price	7,748
Technology Solutions Group [Member]
Business Acquisition [Line Items]
Cash	1,995
Accounts receivable	4,977
Prepaid assets - cost deferrals	3,664
Property, plant and equipment	762
Other assets	1,773
Customer relationships	15,500
Noncompete agreements	2,300
Trade name	1,100
Consulting services backlog	900
Goodwill	18,943
Total assets acquired	51,914
Accounts payable	3,091
Accrued expenses	1,331
Deferred revenue	7,295
Total liabilities assumed	11,717
Total purcahse price	$ 40,197