QUARTERLY FINANCIAL DATA (UNAUDITED) (TABLES)

12 Months Ended

Dec. 31, 2012

QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]

Schedule of Quarterly Financial Information

				First Quarter		Second Quarter		Third Quarter		Fourth Quarter
Revenue				$	292,654	$	288,798	$	286,268	$	295,261
Cost of services					211,895		209,121		201,766		212,021
Selling, general and administrative					48,135		45,709		43,845		44,945
Depreciation and amortization					10,116		10,229		10,695		10,126
Restructuring charges, net					1,958		16,296		2,440		2,181
Impairment losses					1,800		997		161		-
	Income from operations				18,750		6,446		27,361		25,988
		Other income (expense)			(80)		(1,470)		(1,252)		(1,881)
		(Provision) benefit for income taxes			(1,853)		1,272		3,611		(2,969)
		Non-controlling interest			(936)		(925)		(1,291)		(756)
			Net income attributable to TeleTech stockholders	$	15,881	$	5,323	$	28,429	$	20,382
Weighted average shares outstanding
	Basic				56,493		55,125		54,093		53,262
	Diluted				57,418		55,712		54,905		54,196
Net income per share attributable to TeleTech stockholders
	Basic			$	0.28	$	0.10	$	0.53	$	0.38
	Diluted			$	0.28	$	0.10	$	0.52	$	0.38

				First Quarter		Second Quarter		Third Quarter		Fourth Quarter
Revenue				$	280,979	$	293,636	$	304,235	$	300,538
Cost of services					199,121		210,358		220,795		218,088
Selling, general and administrative					47,801		47,283		43,445		50,273
Depreciation and amortization					11,598		11,423		11,807		10,061
Restructuring charges, net					739		(57)		1,616		1,353
Impairment losses					230		-		-		-
	Income from operations				21,490		24,629		26,572		20,763
		Other income (expense)			(270)		(1,276)		(633)		279
		(Provision) benefit for income taxes			(9,849)		(129)		496		(3,797)
		Non-controlling interest			(898)		(1,007)		(1,064)		(1,132)
			Net income attributable to TeleTech stockholders	$	10,473	$	22,217	$	25,371	$	16,113
Weighted average shares outstanding
	Basic				57,190		56,713		56,476		56,309
	Diluted				58,797		57,974		57,748		57,500
Net income per share attributable to TeleTech stockholders
	Basic			$	0.18	$	0.39	$	0.45	$	0.29
	Diluted			$	0.18	$	0.38	$	0.44	$	0.28