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GOODWILL (TABLES)
12 Months Ended
Dec. 31, 2012
GOODWILL [ABSTRACT]  
Schedule of Goodwill Rollforward
  December 31, 2011 Acquisitions Impairments Effect of Foreign Currency December 31, 2012
                
Customer Management Services$ 20,594 $ -  $ -  $ (306) $ 20,288
Customer Growth Services  24,439   -    -    -    24,439
Customer Technology Services  18,516   20,075   -    -    38,591
Customer Strategy Services  7,295   4,066   -    -    11,361
 Total $ 70,844 $ 24,141 $ -  $ (306) $ 94,679
                
  December 31, 2010 Acquisitions Impairments Effect of Foreign Currency December 31, 2011
                
Customer Management Services$ 21,017 $ -  $ -  $ (423) $ 20,594
Customer Growth Services  24,439   -    -    -    24,439
Customer Technology Services  -    18,516   -    -    18,516
Customer Strategy Services  7,251   44   -    -    7,295
 Total $ 52,707 $ 18,560 $ -  $ (423) $ 70,844