ACQUISITIONS (ASSETS ACQUIRED TABLE) (DETAILS) (USD $) In Thousands, unless otherwise specified	Jan. 02, 2012 OnState [Member]	Feb. 27, 2012 iKnowtion [Member]	May 28, 2011 eLoyalty [Member]
Business Acquisition [Line Items]
Cash	$ 36	$ 1,337	$ 14
Accounts receivable	68	1,792	7,702
Prepaid assets - cost deferrals			14,726
Property, plant and equipment	33	161	897
Other assets		90	869
Deferred tax asset			3,735
Customer relationships		1,400	11,700
Software	2,100		1,200
Noncompete agreements			900
Trade name			3,300
Consulting services backlog			500
Goodwill	1,132	447	18,516
Total assets acquired	3,369	5,227	64,059
Accounts payable	93	18	2,156
Accrued expenses		19	1,211
Deferred revenue			22,525
Other		164	192
Total liabilities assumed	93	201	26,084
Noncontrolling interest		941
Total purcahse price	$ 3,276	$ 4,085	$ 37,975