DERIVATIVES (TABLES)

9 Months Ended

Sep. 30, 2012

Schedule of Cash Flow Hedges OCI Rollforward

	Three Months Ended September 30,				Nine Months Ended September 30,
	2012		2011		2012		2011

Aggregate unrealized net gain (loss) at beginning of period	$	2,964	$	511	$	(5,852)	$	7,091
Add: Net gain/(loss) from change in fair value of cash flow hedges		4,945		(2,504)		14,040		(4,935)
Less: Net (gain)/loss reclassified to earnings from effective hedges		(591)		(1,330)		(870)		(5,479)
Aggregate unrealized net gain (loss) at end of period	$	7,318	$	(3,323)	$	7,318	$	(3,323)

Schedule of Notional Amounts of Outstanding Cash Flow Hedges

As of September 30, 2012	Local Currency Notional Amount	U.S. Dollar Notional Amount			% Maturing in the Next 12 Months			Contracts Maturing Through
Canadian Dollar	11,500	$	11,072			71.7	%	March 2014
Philippine Peso	9,290,000		210,767	⁽¹⁾		47.7	%	December 2015
Mexican Peso (Forwards)	1,166,500		83,721			40.9	%	December 2015
Mexican Peso (Collars)	35,075		3,000	⁽³⁾		100.0	%	December 2012
British Pound Sterling	4,839		7,611	⁽²⁾		57.5	%	June 2014
New Zealand Dollars	595		450			100.0	%	June 2013
		$	316,621

As of December 31, 2011	Local Currency Notional Amount	U.S. Dollar Notional Amount
Canadian Dollar	25,750	$	25,137
Costa Rican Colon	2,000,000		3,874
Philippine Peso	13,304,000		301,361	⁽¹⁾
Mexican Peso (Forwards)	1,081,000		80,735
Mexican Peso (Collars)	140,298		12,000	⁽⁴⁾
British Pound Sterling	8,808		13,822	⁽²⁾
		$	436,929

(1) Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on September 30, 2012 and December 31, 2011.

(2) Includes contracts to purchase British pound sterling in exchange for Euros, which are translated into equivalent U.S. dollars on September 30, 2012 and December 31, 2011.

(3) The Mexican peso collars include call options with a floor total of MXN 35.1 million and put options with a cap total of MXN (41.6 million) as of September 30, 2012.

(4) The Mexican peso collars include call options with a floor total of MXN 140.3 million and put options with a cap total of MXN (157.0 million) as of December 31, 2011.

Schedule of Interest Rate Swaps

	Notional Amount (millions)		Variable Rate Received	Fixed Rate Paid			Contract Commencement Date	Contract Maturity Date
As of September 30, 2012	$	25.0	1 - month LIBOR		2.55	%	April 2012	April 2016
		15.0	1 - month LIBOR		3.14	%	May 2012	May 2017
	$	40.0

As of December 31, 2011	$	25.0	1 - month LIBOR		2.55	%	April 2012	April 2016
		15.0	1 - month LIBOR		3.14	%	May 2012	May 2017
	$	40.0

Schedule of Derivatives Instruments on Balance Sheet

		September 30, 2012
		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange		Interest Rate		Foreign Exchange		Leases
Derivative classification:		Cash Flow		Cash Flow		Fair Value		Embedded Derivative

Fair value and location of derivative in the
	Consolidated Balance Sheet:
Prepaids and other current assets		$	8,933	$	-	$	272	$	-
Other long-term assets			6,975		-		-		-
Other current liabilities			(526)		(1,122)		(97)		(74)
Other long-term liabilities			(31)		(2,014)		-		(185)
	Total fair value of derivatives, net	$	15,351	$	(3,136)	$	175	$	(259)

		December 31, 2011
		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange		Interest Rate		Foreign Exchange		Leases
Derivative classification:		Cash Flow		Cash Flow		Fair Value		Embedded Derivative

Fair value and location of derivative in
	the Consolidated Balance Sheet:
Prepaids and other current assets		$	2,325	$	-	$	12	$	-
Other long-term assets			1,119		-		-		-
Other current liabilities			(7,828)		-		(341)		-
Other long-term liabilities			(2,786)		(2,263)		-		-
	Total fair value of derivatives, net	$	(7,170)	$	(2,263)	$	(329)	$	-

Schedule of Derivative Impact on Statement of Comprehensive Income

		Three Months Ended September 30,
		2012				2011
		Designated as Hedging Instruments				Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange		Interest Rate		Foreign Exchange		Interest Rate
Derivative classification:		Cash Flow		Cash Flow		Cash Flow		Cash Flow

Amount of gain or (loss) recognized in other
	comprehensive income - effective portion, net of tax:	$	5,331	$	(386)	$	(1,662)	$	(842)

Amount and location of net gain or (loss) reclassified
	from accumulated OCI to income - effective portion:
Revenue		$	1,367	$	-	$	2,216	$	-
Interest expense		$	-	$	(381)	$	-	$	-

		Three Months Ended September 30,
		2012						2011
		Not Designated as Hedging Instruments						Not Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange				Leases		Foreign Exchange				Leases
Derivative classification:		Option and Forward Contracts		Fair Value		Embedded Derivative		Option and Forward Contracts		Fair Value		Embedded Derivative

Amount and location of net gain or (loss) recognized in the
	Consolidated Statement of Comprehensive Income:
Costs of services		$	-	$	-	$	7	$	-	$	-	$	10
Other income (expense), net		$	-	$	544	$	-	$	-	$	(1,189)	$	-

		Nine Months Ended September 30,
		2012				2011
		Designated as Hedging Instruments				Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange		Interest Rate		Foreign Exchange		Interest Rate
Derivative classification:		Cash Flow		Cash Flow		Cash Flow		Cash Flow

Amount of gain or (loss) recognized in other
	comprehensive income - effective portion, net of tax:	$	14,902	$	(862)	$	(3,765)	$	(1,170)

Amount and location of net gain or (loss) reclassified
	from accumulated OCI to income - effective portion:
Revenue		$	2,016	$	-	$	9,131	$	-
Interest expense		$	-	$	(564)	$	-	$	-

		Nine Months Ended September 30,
		2012						2011
		Not Designated as Hedging Instruments						Not Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange				Leases		Foreign Exchange				Leases
Derivative classification:		Option and Forward Contracts		Fair Value		Embedded Derivative		Option and Forward Contracts		Fair Value		Embedded Derivative

Amount and location of net gain or (loss) recognized in the
	Consolidated Statement of Comprehensive Income:
Costs of services		$	-	$	-	$	259	$	-	$	-	$	132
Other income (expense), net		$	-	$	4,399	$	-	$	-	$	(686)	$	-