GOODWILL

9 Months Ended

Sep. 30, 2012

GOODWILL [ABSTRACT]

GOODWILL

(5)       GOODWILL

Goodwill consisted of the following (amounts in thousands):

		December 31, 2011		Acquisitions		Impairments		Effect of Foreign Currency		September 30, 2012
Customer Management Services		$	20,594	$	-	$	-	$	(269)	$	20,325
Customer Growth Services			24,439		-		-		-		24,439
Customer Technology Services			18,516		1,132		-		-		19,648
Customer Strategy Services			7,295		447		-		-		7,742
	Total	$	70,844	$	1,579	$	-	$	(269)	$	72,154

The Company performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. During the quarter ended September 30, 2012, the Company assessed whether any such indicators of impairment existedand concludedthat there were none.