Consolidated Statements of Comprehensive Income (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Consolidated Statements of Comprehensive Income
Revenue	$ 288,798	$ 293,636	$ 581,452	$ 574,615
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	209,121	210,358	421,016	409,479
Selling, general and administrative	45,709	47,283	93,844	95,084
Depreciation & Amortization	10,229	11,423	20,345	23,021
Restructuring charges, net	16,296	(57)	18,254	682
Impairment losses	997	0	2,797	230
Total operating expenses	282,352	269,007	556,256	528,496
Income from operations	6,446	24,629	25,196	46,119
Other income (expense)
Interest income	695	720	1,455	1,386
Interest expense	(1,583)	(1,291)	(2,681)	(2,671)
Other income, net	(582)	(705)	(324)	(261)
Total other income (expense)	(1,470)	(1,276)	(1,550)	(1,546)
Income before income taxes	4,976	23,353	23,646	44,573
Benefit (Provision) for income taxes	1,272	(129)	(581)	(9,978)
Net income	6,248	23,224	23,065	34,595
Net income attributable to noncontrolling interest	(925)	(1,007)	(1,861)	(1,905)
Net income attributable to TeleTech stockholders	5,323	22,217	21,204	32,690
Other comprehensive income (loss)
Foreign currency translation adjustments	(5,530)	1,835	3,252	6,881
Derivative valuation, gross	2,719	(8,193)	14,390	(10,480)
Derivative valuation, tax effect	(1,000)	3,070	(5,574)	3,900
Other	262	111	650	221
Total other comprehensive income	(3,549)	(3,177)	12,718	522
Total comprehensive income	2,699	20,047	35,783	35,117
Comprehensive income attributable to noncontrolling interest	(960)	(956)	(1,908)	(1,907)
Comprehensive income attributable to TeleTech stockholders	$ 1,739	$ 19,091	$ 33,875	$ 33,210
Weighted average shares outstanding
Basic	55,125	56,713	55,809	56,949
Diluted	55,712	57,974	56,558	58,376
Net income per share attributable to TeleTech stockholders
Basic	$ 0.10	$ 0.39	$ 0.38	$ 0.57
Diluted	$ 0.10	$ 0.38	$ 0.37	$ 0.56