GOODWILL

3 Months Ended

Mar. 31, 2012

GOODWILL [ABSTRACT]

GOODWILL

(5)       GOODWILL

Goodwill consisted of the following (amounts in thousands):

		December 31, 2011		Acquisitions		Impairments		Effect of Foreign Currency		March 31, 2012
Customer Management Services		$	20,594	$	-	$	-	$	97	$	20,691
Customer Growth Services			24,439		-		-		-		24,439
Customer Technology Services			18,516		1,132		-		-		19,648
Customer Strategy Services			7,295		1,996		-		-		9,291
	Total	$	70,844	$	3,128	$	-	$	97	$	74,069

The Company performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. During the quarter ended March 31, 2012, the Company assessed whether any such indicators of impairment existedand concludedthat there were none.