GOODWILL

9 Months Ended

Sep. 30, 2011

GOODWILL [Abstract]

GOODWILL

(5)       GOODWILL

Goodwill consisted of the following (amounts in thousands):

		December 31, 2010		Acquisitions		Impairments		Effect of Foreign Currency		September 30, 2011
North American BPO		$	35,885	$	21,614	$	-	$	-	$	57,499
International BPO			16,822		-		-		(331)		16,491
	Total	$	52,707	$	21,614	$	-	$	(331)	$	73,990

The Company performs a goodwill impairment test on at least an annual basis. The Company uses a qualitative and/or quantitative assessment when completing its annual goodwill impairment test. The qualitative assessment will include the review of macroeconomic conditions as well as market and industry considerations. Historical and forecasted financial performance by reporting unit will also be reviewed when completing this type of assessment. The quantitative assessment of goodwill includes comparing a reporting unit's fair value to its carrying value.The calculation of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of growth for the businesses, the useful life over which cash flows will occur and determination of the Company's weighted average cost of capital. Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. The Company conducts its annual goodwill impairment test in the fourth quarter each year, or more frequently if indicators of impairment exist. During the quarter ended September 30, 2011, the Company assessed whether any such indicators of impairment existed, and concludedthat there were none.