EX-32 4 a2116903zex-32.htm EX-32
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Exhibit 32


WRITTEN STATEMENT OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER
PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

        The undersigned, the Chief Executive Officer and the Chief Financial Officer of TeleTech Holdings, Inc. (the "Company"), each hereby certifies that, to his knowledge on the date hereof:

    (a)
    the Form 10-Q of the Company for the quarter ended June 30, 2003 filed on the date hereof with the Securities and Exchange Commission (the "Report") fully complies with the requirements of Section 13(a) or 15(d) of the Securities and Exchange Act of 1934; and

    (b)
    the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


 

 

By:

/s/  
KENNETH D. TUCHMAN      
Kenneth D. Tuchman
Chairman and Chief Executive Officer

 

 

By:

/s/  
DENNIS J. LACEY      
Executive Vice President and Chief Financial Officer

Date: August 14, 2003




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WRITTEN STATEMENT OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002