Consolidated Statements of Operations (USD $) In Thousands, except Share data	3 Months Ended		6 Months Ended
	Jun. 30, 2011	Jun. 30, 2010	Jun. 30, 2011	Jun. 30, 2010
Consolidated Statements of Operations [Abstract]
Revenue	$ 293,636	$ 271,927	$ 574,615	$ 543,453
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	210,358	198,194	409,479	392,812
Selling, general and administrative	47,283	39,741	95,084	83,149
Depreciation and amortization	11,423	12,946	23,021	25,670
Restructuring charges, net	(57)	1,304	682	2,773
Impairment losses	0	679	230	679
Total operating expenses	269,007	252,864	528,496	505,083
Income from operations	24,629	19,063	46,119	38,370
Other income (expense)
Interest income	720	486	1,386	1,060
Interest expense	(1,291)	(699)	(2,671)	(1,516)
Other income (expense), net	(705)	545	(261)	577
Total other income (expense)	(1,276)	332	(1,546)	121
Income before income taxes	23,353	19,395	44,573	38,491
Provision for income taxes	(129)	(5,071)	(9,978)	(10,125)
Net income	23,224	14,324	34,595	28,366
Net income attributable to noncontrolling interest	(1,007)	(922)	(1,905)	(1,677)
Net income attributable to TeleTech shareholders	$ 22,217	$ 13,402	$ 32,690	$ 26,689
Weighted average shares outstanding
Basic	56,713	61,117	56,949	61,495
Diluted	57,974	62,317	58,376	62,907
Net income per share attributable to TeleTech shareholders
Basic	$ 0.39	$ 0.22	$ 0.57	$ 0.43
Diluted	$ 0.38	$ 0.22	$ 0.56	$ 0.42