Exhibit 5.1

TeleTech Holdings, Inc.

9197 S. Peoria Street

Englewood, CO 80112

James B. Kaufman

Executive Vice President, General Counsel

And Secretary

July 16, 2002

Ladies and Gentlemen:

I refer to the Form S-8 Registration Statement (the “Registration Statement”) under the Securities Act of 1933, as amended, to be filed by TeleTech Holdings, Inc., a Delaware corporation (the “Company”) with the Securities and Exchange Commission (the “Commission’) on July 16, 2002. The Registration Statement covers 4,000,000 shares of $.01 par value per share Common Stock of the Company (the “Shares”) which may be issued from time to time in connection with the Amended and Restated TeleTech Holdings, Inc. 1999 Stock Option and Incentive Plan.

I have made such legal and factual examinations and inquiries as I have deemed advisable for the purpose of rendering this opinion. I am familiar with the proceedings taken and proposed to be taken in connection with the authorization, issuance and sale of the Shares, and upon issuance thereof in accordance with the terms of the Plan, the Shares will be validly issued, fully paid and non-assessable.

I hereby consent to the filing of this opinion as an exhibit to the Registration Statement

Very truly yours,

By:	/s/    JAMES B. KAUFMAN
	James B. Kaufman