Exhibit 5.1


                               December 29, 2000


TeleTech Holdings, Inc.
1700 Lincoln Street, Suite 1400
Denver, CO 80203

Ladies and Gentlemen:

    I have acted as counsel to TeleTech Holdings, Inc., a Delaware corporation
(the "Company"), in connection with its registration statement on Form S-3, as
amended (the "Registration Statement"), filed with the Securities and Exchange
Commission for resale of 74,688 shares of the Company's common stock, par value
$0.01 per share (the "Shares"), previously issued by the Company pursuant to the
Agreement dated October 19, 2000 by and among the Company, Pacific Lifestyle
Group Incorporated and Young Leung Yung, Pratima (the "Agreement").

    I have made such legal and factual examinations and inquiries as I have
deemed advisable for the purpose of rendering this opinion, and I am familiar
with the proceedings taken in connection with the authorization, issuance and
sale of the Shares. Based on my examination and inquiries, it is my opinion that
the Shares are validly issued, fully paid, and non-assessable.

    I hereby consent to the filing of this opinion as an exhibit to the
Registration Statement and to the reference to my name under the caption "Legal
Matters" in the prospectus constituting a part of the Registration Statement. In
giving this consent, I do not thereby admit that I am an "expert" within the
meaning of the Securities Act of 1933, as amended.




                                            
                                               Very truly yours,

                                               TELETECH HOLDINGS, INC.

                                               /s/ JAMES B. KAUFMAN

                                               By: James B. Kaufman, Esq.