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GEOGRAPHIC INFORMATION AND MAJOR CLIENTS
 6 Months Ended
Jun. 30, 2017
GEOGRAPHIC INFORMATION AND MAJOR CLIENTS

12. GEOGRAPHIC INFORMATION AND MAJOR CLIENTS

Geographic Information

Operating segments are defined as components of an enterprise, about which separate financial information is available that is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and in assessing performance.

The Company develops and licenses software applications for customer engagement and its Pega® Platform, and provides consulting services, maintenance, and training related to its offerings. The Company derives substantially all of its revenue from the sale and support of one group of similar products and services—software that provides case management, business process management, and real-time decisioning solutions to improve customer engagement and operational excellence in the enterprise applications market. To assess performance, the Company’s CODM, who is the chief executive officer, reviews financial information on a consolidated basis. Therefore, the Company determined it has one reportable segment—Customer Engagement Solutions and one reporting unit.

 

The Company’s international revenue is from clients based outside of the U.S. The Company derived its revenue from the following geographic areas:

 

     Three Months Ended
June 30,		     Six Months Ended
June 30,		  
(Dollars in thousands)    2017     2016     2017     2016  

U.S.

    $ 118,447        60 %    $ 103,547        55 %    $ 256,056        60 %    $ 196,775        53 % 

Other Americas

      12,086        6 %      15,983        8 %      21,577        5 %      41,542        12 % 

U.K.

      19,228        10 %      31,336        17 %      49,418        12 %      55,691        15 % 

Other EMEA(1)

      27,395        13 %      22,391        12 %      49,241        12 %      43,658        12 % 

Asia Pacific

      20,824        11 %      15,739        8 %      44,935        11 %      30,188        8 % 
  

 

 

     

 

 

    

 

 

     

 

 

    

 

 

     

 

 

    

 

 

     

 

 

  
   $ 197,980        100 %    $ 188,996        100 %    $ 421,227        100 %    $ 367,854        100 % 
  

 

 

     

 

 

    

 

 

     

 

 

    

 

 

     

 

 

    

 

 

     

 

 

  

 

(1)  Includes Europe, the Middle East and Africa, but excludes the United Kingdom.

Major Clients

No client accounted for 10% or more of the Company’s total revenue during the three and six months ended June 30, 2017 or 2016.

No client accounted for 10% or more of the Company’s total outstanding trade receivables as of June 30, 2017 or December 31, 2016.