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Geographic Information and Major Clients - Additional Information (Detail)
3 Months Ended 9 Months Ended
Sep. 30, 2016
Customer
Sep. 30, 2015
Customer
Sep. 30, 2016
Customer
Segment
Unit
Sep. 30, 2015
Customer
Geographic information and major clients        
Number of reportable segment, customer engagement solutions | Segment     1  
Number of reporting unit | Unit     1  
Clients accounting for 10% or more of total revenue or outstanding trade receivables     There were no clients accounting for 10% or more of the Company's total revenue during the second quarter and first six months of 2016 and 2015.  
Number of clients representing 10% or more of Company's total revenue | Customer 0 0 0 0
Credit Concentration Risk | Total Revenue | Minimum        
Geographic information and major clients        
Concentration risk, percentage 10.00% 10.00% 10.00% 10.00%
Credit Concentration Risk | Trade Receivables | Minimum        
Geographic information and major clients        
Concentration risk, percentage     10.00% 10.00%