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TRADE ACCOUNTS RECEIVABLE, NET OF ALLOWANCE (Tables)
12 Months Ended
Dec. 31, 2014
Schedule of Trade Accounts Receivable

Unbilled trade accounts receivable relate to services earned under time and material arrangements and maintenance and license arrangements that have not been invoiced.

 

     December 31,  
(in thousands)    2014     2013  

Trade accounts receivable

   $ 128,757      $ 129,020   

Unbilled accounts receivable

     27,627        38,618   
  

 

 

   

 

 

 

Total accounts receivable

     156,384        167,638   
  

 

 

   

 

 

 

Allowance for sales credit memos

     (1,540     (1,997
  

 

 

   

 

 

 
   $     154,844      $     165,641   
  

 

 

   

 

 

 
Activity of Allowance for Sales Credit Memos

The following reflects the activity of the allowance for sales credit memos:

 

     Year Ended December 31,  
(in thousands)    2014     2013     2012  

Balance at beginning of year

   $ 1,997      $ 963      $ 895   

Provision for credit memos

     2,164        5,374        1,773   

Credit memos issued

     (2,621     (4,340     (1,705
  

 

 

   

 

 

   

 

 

 
   $         1,540      $         1,997      $             963