GEOGRAPHIC INFORMATION AND MAJOR CUSTOMERS

9 Months Ended

Sep. 30, 2012

GEOGRAPHIC INFORMATION AND MAJOR CUSTOMERS

13. GEOGRAPHIC INFORMATION AND MAJOR CUSTOMERS

The Company develops and licenses its rules-based software solutions and provides professional services, maintenance, and training related to its software. The Company derives substantially all of its revenue from the sale and support of one group of similar products and services – software that provides business process solutions in the enterprise applications market. To assess performance, the Company’s chief operating decision maker primarily reviews financial information on a consolidated basis. Therefore, the Company has determined it operates in one segment — Business Process Solutions.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in thousands)	2012			2011			2012			2011
U.S.	$	56,475	56%	$	49,166	51%	$	173,406	55%	$	160,489	53%
United Kingdom		18,862	18%		17,822	19%		55,329	17%		60,455	20%
Europe, other		12,836	13%		19,515	21%		45,051	14%		52,884	18%
Other		13,484	13%		9,000	9%		44,094	14%		27,553	9%
	$	101,657	100%	$	95,503	100%	$	317,880	100%	$	301,381	100%

There were no customers accounting for 10% or more of the Company’s total revenue during the third quarter and first nine months of 2012 and 2011. There was one customer that accounted for 10% or more of the Company’s outstanding trade receivables, net, as of December 31, 2011, as listed below.

	As of         September 30,		As of         December 31,
(Dollars in thousands)	2012		2011
Trade receivables, net of allowances	$	80,849	$	98,293
Customer A		—		14%