Geographic Information And Major Customers

12 Months Ended

Dec. 31, 2011

Geographic Information And Major Customers [Abstract]

Geographic Information And Major Customers

18. GEOGRAPHIC INFORMATION AND MAJOR CUSTOMERS

Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker ("CODM") in deciding how to allocate resources and in assessing performance.

The Company develops and licenses its software solutions and provides professional services, maintenance, and training related to its software. The Company derives substantially all of its revenue from the sale and support of one group of similar products and services—software that provides business process solutions in the enterprise applications market. The Company's CODM is its Chief Executive Officer. To assess performance, the Company's CODM primarily reviews financial information on a consolidated basis. Therefore, the Company has determined it operates in one segment—business process solutions.

The Company's international revenue is from sales to customers based outside of the U.S. The Company derived its operating revenue from the following geographic areas for the years ended December 31:

(Dollars in thousands)	2011				2010				2009
U.S.	$	216,365	52	%	$	200,183	59	%	$	174,976	66	%
United Kingdom		94,338	23	%		59,571	18	%		46,416	18	%
Europe, other		64,197	15	%		42,530	13	%		27,127	10	%
Other		41,775	10	%		34,315	10	%		15,494	6	%
	$	416,675	100	%	$	336,599	100	%	$	264,013	100	%

Long-lived assets related to the Company's U.S. and international operations as of December 31 were as follows:

(Dollars in thousands)	2011				2010
U.S.	$	9,624	67	%	$	8,616	78	%
India		2,391	16	%		2,120	19	%
International, other		2,443	17	%		274	3	%
	$	14,458	100	%	$	11,010	100	%

There were no customers accounting for more than 10% of the Company's total revenue in 2011, 2010, and 2009 or trade receivables, net, as of December 31, 2010. There was one customer that accounted for more than 10% of the Company's trade receivables, net, as of December 31, 2011, as listed below. The Company's financial services, healthcare and insurance customers as a group represent a significant amount of the Company's revenues and receivables. However, the Company determined this concentration did not have a material impact on its allowances for doubtful accounts and sales credit memos as of December 31, 2011.

(Dollars in thousands)	2011			2010
Trade receivables, net of allowances	$	98,293		$	79,896
Customer A		14	%		0	%

Marketable securities are another financial instrument that potentially subject the Company to a concentration of credit risk. See Note 4 "Marketable Securities" and Note 6 "Fair Value Measurements" for further discussion.