REVENUE (Tables)

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Geographic Revenue

Geographic revenue

	Three Months Ended June 30,								Six Months Ended June 30,
(Dollars in thousands)	2024				2023				2024				2023
U.S.	$	189,214	54	%	$	150,385	50	%	$	370,197	55	%	$	334,904	54	%
Other Americas	21,314		6	%	19,505		7	%	43,100		6	%	34,516		6	%
United Kingdom (“U.K.”)	38,628		11	%	28,892		10	%	70,745		10	%	71,129		11	%
Europe (excluding U.K.), Middle East, and Africa	53,360		15	%	54,353		18	%	115,207		17	%	105,671		17	%
Asia-Pacific	48,637		14	%	45,133		15	%	82,051		12	%	77,520		12	%
	$	351,153	100	%	$	298,268	100	%	$	681,300	100	%	$	623,740	100	%

Schedule of Revenue Streams

Revenue streams

	Three Months Ended June 30,				Six Months Ended June 30,
(in thousands)	2024		2023		2024		2023
Subscription license	$	84,647	$	41,197	$	147,985	$	125,724
Perpetual license	36		1,579		895		1,982
Revenue recognized at a point in time	84,683		42,776		148,880		127,706
Maintenance	80,344		82,042		161,345		161,672
Pega Cloud	134,086		115,063		264,988		222,942
Consulting	52,040		58,387		106,087		111,420
Revenue recognized over time	266,470		255,492		532,420		496,034
Total revenue	$	351,153	$	298,268	$	681,300	$	623,740

	Three Months Ended June 30,				Six Months Ended June 30,
(in thousands)	2024		2023		2024		2023
Pega Cloud	$	134,086	$	115,063	$	264,988	$	222,942
Maintenance	80,344		82,042		161,345		161,672
Subscription services	214,430		197,105		426,333		384,614
Subscription license	84,647		41,197		147,985		125,724
Subscription	299,077		238,302		574,318		510,338
Consulting	52,040		58,387		106,087		111,420
Perpetual license	36		1,579		895		1,982
	$	351,153	$	298,268	$	681,300	$	623,740

Schedule of Remaining Performance Obligations

Expected future revenue from existing non-cancellable contracts:

As of June 30, 2024:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Pega Cloud		Maintenance
1 year or less	$	470,379	$	209,655	$	23,931	$	2,696	$	25,953	$	732,614	52	%
1-2 years	301,070		63,266		10,078		—		2,469		376,883		27	%
2-3 years	152,839		30,032		2,884		—		2,473		188,228		13	%
Greater than 3 years	90,474		17,953		97		—		—		108,524		8	%
	$	1,014,762	$	320,906	$	36,990	$	2,696	$	30,895	$	1,406,249	100	%

As of June 30, 2023:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Pega Cloud		Maintenance
1 year or less	$	397,183	$	214,579	$	35,616	$	4,979	$	37,355	$	689,712	55	%
1-2 years	238,691		58,551		3,026		2,252		6,772		309,292		24	%
2-3 years	124,616		25,103		6,764		—		1,523		158,006		12	%
Greater than 3 years	101,494		7,592		—		—		—		109,086		9	%
	$	861,984	$	305,825	$	45,406	$	7,231	$	45,650	$	1,266,096	100	%