REVENUE

3 Months Ended

Mar. 31, 2024

Revenue from Contract with Customer [Abstract]

REVENUE

NOTE 11. REVENUE

Geographic revenue

	Three Months Ended March 31,
(Dollars in thousands)	2024				2023
U.S.	$	180,983	54	%	$	184,519	56	%
Other Americas	21,786		7	%	15,011		5	%
United Kingdom (“U.K.”)	32,117		10	%	42,237		13	%
Europe (excluding U.K.), Middle East, and Africa	61,847		19	%	51,318		16	%
Asia-Pacific	33,414		10	%	32,387		10	%
	$	330,147	100	%	$	325,472	100	%

Revenue streams

	Three Months Ended March 31,
(in thousands)	2024		2023
Subscription license	$	63,338	$	84,527
Perpetual license	859		403
Revenue recognized at a point in time	64,197		84,930
Maintenance	81,001		79,630
Pega Cloud	130,902		107,879
Consulting	54,047		53,033
Revenue recognized over time	265,950		240,542
Total revenue	$	330,147	$	325,472

	Three Months Ended March 31,
(in thousands)	2024		2023
Pega Cloud	$	130,902	$	107,879
Maintenance	81,001		79,630
Subscription services	211,903		187,509
Subscription license	63,338		84,527
Subscription	275,241		272,036
Consulting	54,047		53,033
Perpetual license	859		403
	$	330,147	$	325,472

Remaining performance obligations ("Backlog")

Expected future revenue from existing non-cancellable contracts:

As of March 31, 2024:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Pega Cloud		Maintenance
1 year or less	$	461,928	$	225,598	$	33,985	$	2,727	$	34,716	$	758,954	53	%
1-2 years	292,787		65,605		10,008		—		1,604		370,004		26	%
2-3 years	149,797		32,307		2,903		—		2,428		187,435		13	%
Greater than 3 years	86,601		21,650		98		—		—		108,349		8	%
	$	991,113	$	345,160	$	46,994	$	2,727	$	38,748	$	1,424,742	100	%

As of March 31, 2023:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Pega Cloud		Maintenance
1 year or less	$	389,632	$	235,315	$	35,346	$	5,262	$	41,203	$	706,758	54	%
1-2 years	239,228		66,272		3,215		2,252		6,653		317,620		24	%
2-3 years	131,085		29,295		6,777		—		2,292		169,449		13	%
Greater than 3 years	106,778		7,479		—		—		—		114,257		9	%
	$	866,723	$	338,361	$	45,338	$	7,514	$	50,148	$	1,308,084	100	%