REVENUE

3 Months Ended

Mar. 31, 2023

Revenue from Contract with Customer [Abstract]

REVENUE

NOTE 11. REVENUE

Geographic revenue

	Three Months Ended March 31,
(Dollars in thousands)	2023				2022
U.S.	$	184,519	56	%	$	217,272	58	%
Other Americas	15,011		5	%	45,751		12	%
United Kingdom (“U.K.”)	42,237		13	%	30,932		8	%
Europe (excluding U.K.), Middle East, and Africa	51,318		16	%	49,136		13	%
Asia-Pacific	32,387		10	%	33,216		9	%
	$	325,472	100	%	$	376,307	100	%

Revenue streams

	Three Months Ended March 31,
(in thousands)	2023		2022
Perpetual license	$	403	$	7,440
Subscription license	84,527		137,533
Revenue recognized at a point in time	84,930		144,973
Maintenance	79,630		79,716
Pega Cloud	107,879		90,317
Consulting	53,033		61,301
Revenue recognized over time	240,542		231,334
Total revenue	$	325,472	$	376,307

	Three Months Ended March 31,
(in thousands)	2023		2022
Pega Cloud	$	107,879	$	90,317
Maintenance	79,630		79,716
Subscription services	187,509		170,033
Subscription license	84,527		137,533
Subscription	272,036		307,566
Perpetual license	403		7,440
Consulting	53,033		61,301
	$	325,472	$	376,307

Remaining performance obligations ("Backlog")

Expected future revenue from existing non-cancellable contracts:

As of March 31, 2023:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	235,315	$	389,632	$	35,346	$	5,262	$	41,203	$	706,758	54	%
1-2 years	66,272		239,228		3,215		2,252		6,653		317,620		24	%
2-3 years	29,295		131,085		6,777		—		2,292		169,449		13	%
Greater than 3 years	7,479		106,778		—		—		—		114,257		9	%
	$	338,361	$	866,723	$	45,338	$	7,514	$	50,148	$	1,308,084	100	%

As of March 31, 2022:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	228,984	$	329,857	$	47,428	$	7,281	$	40,661	$	654,211	55	%
1-2 years	63,870		208,875		16,111		4,505		10,955		304,316		26	%
2-3 years	33,617		106,156		2,422		2,252		3,876		148,323		13	%
Greater than 3 years	22,611		44,596		1,758		—		522		69,487		6	%
	$	349,082	$	689,484	$	67,719	$	14,038	$	56,014	$	1,176,337	100	%