REVENUE (Tables)

6 Months Ended

Jun. 30, 2022

Revenue from Contract with Customer [Abstract]

Schedule of revenue by geographic location

Geographic revenue

	Three Months Ended June 30,								Six Months Ended June 30,
(Dollars in thousands)	2022				2021				2022				2021
U.S.	$	147,725	54	%	$	189,297	58	%	$	364,997	55	%	$	383,865	60	%
Other Americas	16,261		6	%	14,058		4	%	62,012		10	%	25,959		4	%
United Kingdom (“U.K.”)	28,831		11	%	32,553		10	%	59,763		9	%	60,765		10	%
Europe (excluding U.K.), Middle East, and Africa	45,238		16	%	45,798		14	%	94,374		15	%	97,457		15	%
Asia-Pacific	36,282		13	%	43,996		14	%	69,498		11	%	71,155		11	%
	$	274,337	100	%	$	325,702	100	%	$	650,644	100	%	$	639,201	100	%

Schedule of revenue streams

Revenue streams

	Three Months Ended June 30,				Six Months Ended June 30,
(in thousands)	2022		2021		2022		2021
Perpetual license	2,266		12,596		$	9,706	$	18,048
Subscription license	41,600		104,296		179,133		215,805
Revenue recognized at a point in time	43,866		116,892		188,839		233,853
Maintenance	78,326		78,782		158,042		154,343
Pega Cloud	93,506		73,293		183,823		141,151
Consulting	58,639		56,735		119,940		109,854
Revenue recognized over time	230,471		208,810		461,805		405,348
Total revenue	$	274,337	$	325,702	$	650,644	$	639,201

	Three Months Ended June 30,			Six Months Ended June 30,
(in thousands)	2022	2021		2022		2021
Pega Cloud	93,506		73,293	$	183,823	$	141,151
Maintenance	78,326		78,782	158,042		154,343
Subscription services	171,832		152,075	341,865		295,494
Subscription license	41,600		104,296	179,133		215,805
Subscription	213,432		256,371	520,998		511,299
Perpetual license	2,266		12,596	9,706		18,048
Consulting	58,639		56,735	119,940		109,854
	274,337		325,702	$	650,644	$	639,201

Revenue for remaining performance obligations expected to be recognized

Expected future revenue from existing non-cancellable contracts:

As of June 30, 2022:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	204,974	$	320,102	$	46,810	$	6,681	$	32,159	$	610,726	54	%
1-2 years	57,862		200,135		10,711		4,505		7,919		281,132		25	%
2-3 years	28,403		96,861		2,126		2,252		2,574		132,216		12	%
Greater than 3 years	18,447		81,069		1,680		—		424		101,620		9	%
	$	309,686	$	698,167	$	61,327	$	13,438	$	43,076	$	1,125,694	100	%

As of June 30, 2021:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	214,645	$	281,793	$	46,146	$	6,707	$	17,863	$	567,154	56	%
1-2 years	59,164		194,841		15,708		234		2,675		272,622		26	%
2-3 years	36,076		88,855		909		—		762		126,602		12	%
Greater than 3 years	26,564		37,246		255		—		693		64,758		6	%
	$	336,449	$	602,735	$	63,018	$	6,941	$	21,993	$	1,031,136	100	%

Schedule of revenue by major clients

Clients accounting for 10% or more of the Company’s total revenue:

	Three Months Ended June 30,					Six Months Ended June 30,
(Dollars in thousands)	2022		2021			2022		2021
Total revenue	$	274,337	$	325,702		$	650,644	$	639,201
Client A	*		13		%	*		*