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REVENUE - Revenue for Remaining Performance Obligations Expected to be Recognized (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Disaggregation of Revenue [Line Items]    
1 year or less $ 612,686 $ 493,382
1 year or less, percentage 57.00% 58.00%
1-2 years $ 256,276 $ 174,032
1-2 years, percentage 24.00% 21.00%
2-3 years $ 138,641 $ 105,896
2-3 years, percentage 13.00% 13.00%
Greater than 3 years $ 64,784 $ 62,833
Greater than 3 years, percentage 6.00% 8.00%
Total $ 1,072,387 $ 836,143
Total percentage 100.00% 100.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-01-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Expected timing of satisfaction 1 year  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Expected timing of satisfaction 2 years  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-01-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Expected timing of satisfaction 3 years  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-01-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Expected timing of satisfaction  
Perpetual license    
Disaggregation of Revenue [Line Items]    
1 year or less $ 11,514 $ 2,305
1-2 years 395 2,179
2-3 years 0 0
Greater than 3 years 0 0
Total 11,909 4,484
Term license    
Disaggregation of Revenue [Line Items]    
1 year or less 105,920 97,826
1-2 years 7,962 12,014
2-3 years 4,928 3,132
Greater than 3 years 4 3,861
Total 118,814 116,833
Maintenance    
Disaggregation of Revenue [Line Items]    
1 year or less 227,803 206,882
1-2 years 54,509 30,291
2-3 years 28,320 17,844
Greater than 3 years 19,283 13,277
Total 329,915 268,294
Pega Cloud    
Disaggregation of Revenue [Line Items]    
1 year or less 248,223 165,571
1-2 years 193,064 128,109
2-3 years 104,542 84,788
Greater than 3 years 44,308 43,702
Total 590,137 422,170
Consulting    
Disaggregation of Revenue [Line Items]    
1 year or less 19,226 20,798
1-2 years 346 1,439
2-3 years 851 132
Greater than 3 years 1,189 1,993
Total $ 21,612 $ 24,362