REVENUE

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

REVENUE

7. REVENUE

Geographic revenue

	Three Months Ended June 30,								Six Months Ended June 30,
(Dollars in thousands)	2020				2019				2020				2019
U.S.	$	142,811	63	%	$	119,682	59	%	$	315,228	63	%	$	223,673	54	%
Other Americas	8,930		4	%	8,873		4	%	24,272		5	%	37,702		9	%
United Kingdom (“U.K.”)	21,259		9	%	16,686		8	%	43,096		9	%	41,235		10	%
Europe (excluding U.K.), Middle East, and Africa	34,878		15	%	33,395		16	%	66,816		14	%	67,581		16	%
Asia-Pacific	19,497		9	%	26,956		13	%	43,554		9	%	47,947		11	%
	$	227,375	100	%	$	205,592	100	%	$	492,966	100	%	$	418,138	100	%

Revenue streams

	Three Months Ended June 30,				Six Months Ended June 30,
(in thousands)	2020		2019		2020		2019
Perpetual license	$	9,057	$	19,320	$	12,716	$	34,270
Term license	44,266		24,954		134,523		73,268
Revenue recognized at a point in time	53,323		44,274		147,239		107,538
Maintenance	72,222		69,329		145,917		137,035
Pega Cloud	48,838		31,699		92,304		59,457
Consulting	52,992		60,290		107,506		114,108
Revenue recognized over time	174,052		161,318		345,727		310,600
	$	227,375	$	205,592	$	492,966	$	418,138

(in thousands)	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Term license	$	44,266	$	24,954	$	134,523	$	73,268
Pega Cloud	48,838		31,699		92,304		59,457
Maintenance	72,222		69,329		145,917		137,035
Subscription (1)	165,326		125,982		372,744		269,760
Perpetual license	9,057		19,320		12,716		34,270
Consulting	52,992		60,290		107,506		114,108
	$	227,375	$	205,592	$	492,966	$	418,138

(1) Reflects client arrangements (term license, Pega Cloud, and maintenance) that are subject to renewal.

Remaining performance obligations ("Backlog")

Expected future revenue on existing contracts:

	June 30, 2020
(Dollars in thousands)	Perpetual license		Term license		Maintenance		Pega Cloud		Consulting		Total
1 year or less	$	8,120	$	53,550	$	186,618	$	191,187	$	21,923	$	461,398	57	%
1-2 years	1,700		6,187		40,153		140,860		1,986		190,886		23	%
2-3 years	—		6,460		20,671		88,273		631		116,035		14	%
Greater than 3 years	—		646		10,517		37,071		626		48,860		6	%
	$	9,820	$	66,843	$	257,959	$	457,391	$	25,166	$	817,179	100	%

	June 30, 2019
(Dollars in thousands)	Perpetual license		Term license		Maintenance		Pega Cloud		Consulting		Total
1 year or less	$	8,429	$	38,080	$	173,421	$	124,134	$	16,259	$	360,323	57	%
1-2 years	915		4,678		12,530		98,842		942		117,907		19	%
2-3 years	1,306		641		5,801		75,828		227		83,803		13	%
Greater than 3 years	—		185		2,812		63,259		—		66,256		11	%
	$	10,650	$	43,584	$	194,564	$	362,063	$	17,428	$	628,289	100	%