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Restructuring
 12 Months Ended
Dec. 31, 2019
Restructuring and Related Activities [Abstract]  
Restructuring
Restructuring
During the fourth quarter of 2016, we initiated workforce realignment activities to reallocate resources to align with our future strategic plans. We completed the workforce realignment activities as of September 30, 2017. We incurred related restructuring charges as follows:
(in thousands)
Gross
 
Net of Tax
Q4 2016
$
3,419

 
$
2,355

Q1 2017
9,273

 
6,176

Q2 2017
2,000

 
1,435

Q3 2017
466

 
331

Total restructuring charges
$
15,158

 
$
10,297


The restructuring charges are included in the presentation of cost of software licenses; cost of maintenance and service; research and development expense; and selling, general and administrative expense. The gross charges were fully paid as of March 31, 2018.