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Schedule II - Valuation and Qualifying Accounts
12 Months Ended
Aug. 31, 2020
SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]  
Schedule II - Valuation and Qualifying Accounts
Schedule II – Valuation and Qualifying Accounts
Years ended August 31, 2020, 2019 and 2018 (in thousands):
Receivable reserve
and billing adjustments
Balance at Beginning of Year
Charged to Expense/
Against Revenue(1)
Write-offs,
Net of Recoveries
Balance at
End of Year
2020$10,511 $754 $(3,278)$7,987 
2019$3,490 $11,474 $(4,453)$10,511 
2018$2,738 $4,737 $(3,985)$3,490 
(1)    Additions to the receivable reserve for doubtful accounts are charged to bad debt expense. Additions to the receivable reserve for billing adjustments are charged against revenue.