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Reserves for Losses and Loss Settlement Expenses (Tables)
12 Months Ended
Dec. 31, 2023
Insurance Loss Reserves [Abstract]  
Summary of Changes in Property and Casualty Losses and Loss Settlement Expense Reserves
The following table provides an analysis of changes in our property and casualty losses and loss settlement expense reserves for 2023, 2022 and 2021 (net of reinsurance amounts):
   
Years Ended December 31,202320222021
Gross liability for losses and loss settlement expenses
at beginning of year
$1,497,274 $1,514,265 $1,578,131 
Ceded losses and loss settlement expenses(146,875)(112,900)(131,843)
Net liability for losses and loss settlement expenses
at beginning of year
$1,350,399 $1,401,365 $1,446,288 
Losses and loss settlement expenses incurred
for claims occurring during
   Current year$701,664 $624,411 $701,064 
   Prior years67,750 12,890 (48,909)
Total incurred$769,414 $637,301 $652,155 
Losses and loss settlement expense payments
for claims occurring during
   Current year$191,899 $215,891 $277,115 
   Prior years480,800 472,377 419,963 
Total paid$672,699 $688,268 $697,078 
Net liability for losses and loss settlement expenses
at end of year
$1,447,115 $1,350,399 $1,401,365 
Ceded losses and loss settlement expenses191,640 146,875 112,900 
Gross liability for losses and loss settlement expenses
at end of year
$1,638,755 $1,497,274 $1,514,265 
Summary of Incurred and Paid Losses and Loss Settlement Expense Development
The following tables provide information about incurred and paid losses and loss settlement expense development as of December 31, 2023, net of reinsurance, as well as cumulative development, cumulative claim frequency and IBNR liabilities. Claim data for Mercer Insurance Group, Inc., which was acquired on March 28, 2011, is presented retrospectively.
The cumulative number of reported claims, for calendar years 2023, 2022 and 2021, are counted for all lines of business on a per claimant per coverage basis and a single event may result in multiple claims due to the involvement of multiple individual claimants and/or multiple independent coverages. Claim counts for calendar years 2016 and prior are counted on a per claim and per coverage basis. Claim counts include open claims, claims that have been paid and closed, and reported claims that have been closed without the need for any payment.

Line of business: Commercial other liability
Incurred losses and allocated loss settlement expenses, net of reinsuranceAs of December 31, 2023
For the years ended December 31,Total of incurred but not reported liabilities plus expected development on reported claimsCumulative developmentCumulative number of reported claims
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$118,928 $117,958 $106,486 $97,809 $102,487 $105,507 $107,417 $111,517 $111,558 $112,733 $2,806 (6,195)6,838 
2015137,385 125,307 120,005 127,091 129,945 131,325 132,694 136,161 137,040 5,348 (345)8,005 
2016139,144 130,041 136,275 142,397 140,784 148,324 153,490 159,284 8,576 20,140 9,627 
2017139,602 139,032 152,547 156,369 159,653 173,091 174,013 16,109 34,411 9,308 
2018163,059 172,894 176,496 187,841 197,696 207,501 21,311 44,442 9,184 
2019149,173 169,344 183,918 179,667 186,205 25,861 37,032 8,573 
2020171,013 158,022 162,471 179,080 37,085 8,067 6,392 
2021145,822 162,359 162,879 52,056 17,057 3,457 
2022161,826 175,579 64,525 13,753 2,878 
2023172,398 118,157 1,944 
Total$1,666,711 
Line of business: Commercial other liability
Cumulative paid losses and allocated loss settlement expenses, net of reinsurance
For the years ended December 31,
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$10,207 $29,679 $50,211 $70,363 $83,109 $93,060 $96,509 $102,042 $103,075 $105,035 
201511,185 27,182 53,901 74,292 96,339 104,472 109,540 117,734 126,364 
201613,782 38,184 63,526 88,885 102,757 115,107 126,561 136,400 
201717,716 43,172 70,500 91,984 111,085 128,430 138,127 
201816,200 44,772 79,168 105,515 130,943 158,851 
201918,221 46,986 72,179 102,510 127,650 
202017,011 43,596 60,114 98,592 
202112,434 33,642 59,278 
202210,468 42,168 
20239,335 
Total$1,001,801 
All outstanding liabilities for unpaid losses and loss settlement expenses before 2014, net of reinsurance13,905 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance$678,815 
Line of business: Commercial fire and allied
Incurred losses and allocated loss settlement expenses, net of reinsuranceAs of December 31, 2023
For the years ended December 31,Total of incurred but not reported liabilities plus expected development on reported claimsCumulative developmentCumulative number of reported claims
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$126,216 $131,198 $128,762 $128,185 $128,503 $126,811 $127,068 $128,180 $128,491 $129,178 $361 2,962 7,964 
2015103,177 108,293 110,633 108,235 105,218 104,646 105,043 104,978 105,385 400 2,208 7,598 
2016147,473 144,208 143,721 143,724 143,108 144,109 145,351 142,644 499 (4,829)9,879 
2017155,139 160,240 160,945 161,693 161,232 161,456 161,611 573 6,472 13,519 
2018143,280 146,950 146,378 146,010 147,356 147,058 1,095 3,778 10,791 
2019164,030 155,482 158,475 157,667 155,850 2,191 (8,180)11,208 
2020207,207 201,391 202,929 207,256 4,095 49 14,629 
2021156,794 169,669 157,905 (7,859)1,111 5,342 
2022161,776 170,594 18,916 8,818 4,225 
2023164,526 59,002 3,223 
Total$1,542,008 
Line of business: Commercial fire and allied
Cumulative paid losses and allocated loss settlement expenses, net of reinsurance
For the years ended December 31,
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$84,456 $113,663 $116,750 $122,370 $123,697 $125,745 $126,307 $127,883 $128,033 $128,403 
201567,217 90,454 95,515 101,367 104,115 103,975 104,127 104,339 104,638 
201692,895 125,962 132,429 137,907 139,353 141,104 142,248 141,008 
201799,484 137,058 145,900 152,219 157,512 159,286 159,456 
201892,770 123,559 133,703 137,794 141,841 145,021 
2019100,980 136,084 142,342 150,196 151,739 
2020128,704 173,055 192,902 197,602 
202197,451 140,406 154,242 
202296,160 138,479 
202375,304 
Total$1,395,891 
All outstanding liabilities for unpaid losses and loss settlement expenses before 2014, net of reinsurance1,453 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance$147,570 
Line of business: Commercial automobile
Incurred losses and allocated loss settlement expenses, net of reinsuranceAs of December 31, 2023
For the years ended December 31,Total of incurred but not reported liabilities plus expected development on reported claimsCumulative developmentCumulative number of reported claims
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$107,723 $106,076 $113,720 $118,869 $120,385 $121,077 $120,599 $119,214 $121,311 $121,230 $154 13,507 17,327 
2015125,506 129,816 132,206 138,987 137,395 137,335 136,826 137,240 137,934 552 12,428 20,090 
2016174,018 175,357 174,337 175,655 173,823 174,588 175,016 175,387 1,407 1,369 27,309 
2017227,919 224,553 235,110 233,159 233,007 233,535 234,229 2,823 6,310 32,902 
2018236,629 245,173 253,045 255,017 255,409 255,198 3,309 18,569 34,487 
2019279,229 291,139 289,929 282,155 282,680 8,017 3,451 34,757 
2020243,360 216,951 196,412 194,162 6,893 (49,198)24,181 
2021179,880 172,599 173,708 10,210 (6,172)12,332 
2022157,165 161,672 21,313 4,507 10,136 
2023153,502 48,545 8,586 
Total$1,889,702 
Line of business: Commercial automobile
Cumulative paid losses and allocated loss settlement expenses, net of reinsurance
For the years ended December 31,
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$45,704 $68,033 $87,590 $99,922 $109,682 $113,751 $116,843 $117,770 $118,985 $119,087 
201550,782 78,225 99,201 118,395 129,317 134,100 135,462 137,075 137,085 
201666,013 103,528 128,156 148,224 164,341 168,950 171,380 172,928 
201781,311 126,644 166,170 197,893 212,947 223,076 228,749 
201881,572 138,092 187,405 211,123 235,519 244,284 
201991,919 153,244 205,614 246,800 264,151 
202067,660 109,686 138,158 161,798 
202164,381 99,116 128,283 
202262,477 95,785 
202356,175 
Total$1,608,325 
All outstanding liabilities for unpaid losses and loss settlement expenses before 2014, net of reinsurance345 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance$281,722 
Line of business: Workers' compensation
Incurred losses and allocated loss settlement expenses, net of reinsuranceAs of December 31, 2023
For the years ended December 31,Total of incurred but not reported liabilities plus expected development on reported claimsCumulative developmentCumulative number of reported claims
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$64,051 $60,729 $58,284 $56,630 $54,636 $53,023 $52,889 $52,388 $51,861 $51,773 $391 (12,278)4,821 
201553,788 55,578 51,003 46,682 46,019 44,706 43,751 43,209 43,654 851 (10,134)5,683 
201670,419 66,575 61,648 55,168 53,964 52,870 53,090 53,617 1,131 (16,802)7,982 
201776,184 69,528 55,982 51,874 49,362 47,801 48,074 1,590 (28,110)8,216 
201871,972 67,883 59,192 56,109 53,812 54,783 1,102 (17,189)8,059 
201952,136 49,189 49,336 48,945 49,084 (1,087)(3,052)7,415 
202045,365 46,612 43,724 46,624 735 1,259 4,581 
202145,177 42,283 39,649 (1,731)(5,528)1,875 
202229,597 26,721 1,623 (2,876)1,307 
202329,262 6,455 1,025 
Total$443,240 
Line of business: Workers' compensation
Cumulative paid losses and allocated loss settlement expenses, net of reinsurance
For the years ended December 31,
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$13,965 $30,289 $38,441 $42,964 $45,193 $45,825 $46,299 $46,664 $47,192 $47,548 
201512,063 27,304 35,229 38,424 39,305 40,034 41,006 41,211 41,865 
201614,413 32,345 40,680 45,743 47,082 48,277 50,127 51,023 
201714,647 31,309 38,083 41,672 43,833 45,508 45,742 
201816,949 35,369 43,189 47,173 48,807 49,964 
201913,582 29,668 38,382 43,044 46,101 
202017,603 29,605 35,542 39,479 
202117,949 29,453 34,074 
20229,434 17,851 
202310,227 
Total$383,875 
All outstanding liabilities for unpaid losses and loss settlement expenses before 2014, net of reinsurance13,649 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance$73,014 
Line of business: Personal
Incurred losses and allocated loss settlement expenses, net of reinsuranceAs of December 31, 2023
For the years ended December 31,Total of incurred but not reported liabilities plus expected development on reported claimsCumulative developmentCumulative number of reported claims
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$53,910 $52,661 $52,944 $52,782 $52,615 $52,702 $52,810 $52,854 $52,910 $52,975 $(935)10,969 
201542,847 41,088 40,336 40,368 40,220 40,194 40,189 40,190 40,191 13 (2,656)9,553 
201648,072 45,840 45,379 45,961 45,113 45,297 45,199 45,179 22 (2,893)11,905 
201760,330 59,342 58,695 58,544 59,023 58,790 58,863 32 (1,467)14,717 
201851,639 51,721 52,715 52,062 51,457 51,115 113 (524)13,688 
201959,548 58,378 58,745 57,929 57,630 175 (1,918)13,609 
202081,206 73,761 73,204 72,531 588 (8,675)17,095 
202128,537 26,489 26,372 291 (2,165)2,588 
20221,493 2,287 (556)794 64 
20232,391 2,019 10 
Total$409,534 
Line of business: Personal
Cumulative paid losses and allocated loss settlement expenses, net of reinsurance
For the years ended December 31,
Accident Year2014201520162017201820192020202120222023
(Unaudited)
2014$37,055 $47,912 $49,710 $51,837 $52,018 $52,543 $52,519 $52,526 $52,565 $52,615 
201529,551 37,431 39,027 39,428 39,865 40,029 40,053 40,053 40,053 
201632,999 40,910 42,660 44,046 44,618 44,737 44,828 44,827 
201742,135 53,111 55,982 57,169 57,824 58,206 58,377 
201837,410 47,433 49,464 50,185 50,661 50,852 
201940,544 52,390 54,935 56,658 56,852 
202054,181 68,124 70,543 71,416 
202120,298 23,829 24,889 
2022551 2,128 
2023297 
Total$402,305 
All outstanding liabilities for unpaid losses and loss settlement expenses before 2014, net of reinsurance340 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance$7,568 
Summary of Unpaid Losses and Loss Settlement Expenses Liability
The reconciliation of the net incurred and loss development tables to the liability for unpaid losses and loss settlement expenses in the consolidated statement of financial position is as follows:

December 31, 2023
Net outstanding liabilities for unpaid losses and allocated loss settlement expenses:
Commercial other liability$678,815 
Commercial fire and allied147,570 
Commercial automobile281,722 
Commercial workers' compensation73,014 
Personal7,568 
All other lines170,119 
Net outstanding liabilities for unpaid losses and allocated loss settlement expenses1,358,808 
Net outstanding liabilities for unpaid unallocated loss settlement expenses87,949 
Fair value adjustment (purchase accounting adjustment for Mercer acquisition)560 
Liabilities for unpaid losses and loss settlement expenses, net of reinsurance1,447,317 
Reinsurance recoverable on unpaid losses and allocated loss settlement expenses:
Commercial other liability85,753 
Commercial fire and allied9,750 
Commercial automobile2,624 
Commercial workers' compensation38,231 
Personal294 
All other lines55,322 
Reinsurance recoverable on unpaid losses and allocated loss settlement expenses191,974 
Reinsurance fair value amortization (purchase accounting adjustment for Mercer acquisition)(536)
Total reinsurance recoverable on unpaid losses and loss settlement expenses191,438 
Total gross liability for unpaid losses and loss settlement expenses$1,638,755 
Summary of Average Historical Claims Duration
The following is supplementary information about average historical claims duration as of December 31, 2023.
Average annual percentage payout of incurred claims by age, net of reinsurance
Year 1Year 2Year 3Year 4Year 5Year 6Year 7Year 8Year 9Year 10
(Unaudited)
Commercial other liability8.2 %14.9 %15.5 %15.9 %12.1 %9.2 %4.9 %5.7 %3.6 %1.7 %
Commercial fire and allied61.0 %23.1 %5.8 %4.0 %1.9 %1.2 %0.4 %0.2 %0.2 %0.3 %
Commercial automobile35.9 %20.6 %16.4 %12.2 %7.9 %3.4 %1.8 %0.9 %0.5 %0.1 %
Commercial workers' compensation32.4 %31.9 %15.0 %8.3 %3.8 %2.1 %1.8 %0.9 %1.3 %0.7 %
Personal62.0 %24.2 %4.0 %2.2 %0.8 %0.5 %0.1 %— %— %0.1 %