EX-99.1 2 dex991.htm INVESTOR PRESENTATION Investor Presentation
D&E Communications
D&E Communications
Investor Presentation
Investor Presentation
April 2009
April 2009
Exhibit 99.1


Disclosure Regarding
Disclosure Regarding
Forward-Looking Statements
Forward-Looking Statements
This
presentation
includes
“forward-looking
statements”
within
the
meaning
of
Section
27A
of
the
Securities
Act
and
Section
21E
of
the
Securities Exchange Act of 1934, as amended, regarding, among other things, our business strategy, our prospects and our financial
position.
These
statements
can
be
identified
by
the
use
of
forward-looking
terminology
such
as
“believes,”
“estimates,”
“expects,”
“intends,”
“may,”
“will,”
“should,”
“could”
or “anticipates”
or the negative or other variation of these or similar words, or by discussions of
strategy or risks and uncertainties. Forward-looking statements in this presentation may include, among others, statements concerning:
projections of our future results of operations, cash flows or financial condition;
our business strategy and our ability to capitalize on any of our competitive strengths; and
the continued availability of capital resources.
The expectations reflected in these forward-looking statements are inherently subject to risks, uncertainties and assumptions about us and
our
subsidiaries
and
we
cannot
assure
you
that
such
expectations
will
prove
to
be
correct.
Important
factors
that
could
cause
actual
results
to
differ
materially
from
the
forward-looking
statements
made
herein
are
set
forth
in
our
filings
with
the
Securities
and
Exchange
Commission
and
include,
without
limitation,
risks
related
to
the
following:
increasing competition in the communications industry;
a
complex
and
uncertain
regulatory
environment
including
the
potential
impact
of
proposals
to
reform
intercarrier
compensation;
the impact on our business of the global financial conditions;
the
impact
on
our
business
of
our
indebtedness
and
the
covenants
relating
to
this
indebtedness;
and
the impact on our financial results of any future goodwill or intangible asset impairment charges.
All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified
in their entirety by the cautionary statements included in this presentation. We undertake no obligation to publicly update or revise
any forward-looking statements, whether as a result of new information, future events or otherwise. In light of these risks, uncertainties and
assumptions, the forward-looking events discussed in this presentation might not occur.


3
Regulation G Disclosure
Regulation G Disclosure
In this presentation, we use the operating measure Adjusted EBITDA. Adjusted EBITDA is a non-GAAP
(generally accepted accounting principles) operating measure under Regulation G promulgated by the
Securities and Exchange Commission. We compute Adjusted EBITDA by adding depreciation, amortization
and goodwill and intangible asset impairments to operating income. Each of these GAAP financial measures
are line items in our income statement and thus Adjusted EBITDA can be reconciled to net income, the
most comparable GAAP financial measure to Adjusted EBITDA. Net income is reconciled to Adjusted
EBITDA
for
the
periods
for
which
Adjusted
EBITDA
is
presented
on
the
slide
entitled
"Reconciliation
of
Adjusted
EBITDA
a
non-GAAP
measure)
to
Net
Income/(Loss)
and
Adjusted
EBITDA
for
each
segment
is
reconciled to segment operating income/(loss) on the slide entitled Reconciliation of Adjusted EBITDA (a
non-GAAP measure) to Operating Income/(Loss).
Presentation of Adjusted EBITDA is consistent with how we evaluate performance of our business units
and Adjusted EBITDA is frequently used by securities analysts, investors and other interested parties in the
evaluation of companies in our industry. However, other companies in our industry may calculate Adjusted
EBITDA differently than we do. Adjusted EBITDA is not a measurement of financial performance under
GAAP and should not be considered as a substitute for cash flow from operating activities as a measure of
liquidity or a substitute for net income as an indicator of operating performance or any other measure of
performance derived in accordance with GAAP.


Overview of D&E
Overview of D&E
James W. Morozzi
James W. Morozzi
President and CEO
President and CEO


5
Highlights of Business
Highlights of Business
»
Leading rural operator with significant customer loyalty in strong Pennsylvania markets
Significant CLEC line / revenue growth with improving margins
Broadband growing with penetration upside
RLEC line loss less than peer group
Systems
Integration
business
improving
steadily
»
Strong liquidity profile
Levered free cash flow before dividends of $19.7 million, or $1.36 per share, in 2008
Total debt to 2008 Adjusted EBITDA of 2.9x, lower than most industry peers
»
State of the art network, rich with fiber
IP Core and Softswitch technology
MPLS / IP-VPN for layer 3 services
100% of RLEC access lines broadband capable
Valuable 700 Mhz
spectrum covering vast majority of footprint
»
Focused business plan leveraging D&E’s strengths
Opportunity for IP data / layer 3 revenues
CLEC
gaining
scale
and
growing
margin
upside
remains
Plant upgraded for broader DSL / High-Speed Internet deployment, and if desired, IPTV
Exited non-core business over last 24 months to narrow focus
»
Well positioned to capitalize on market opportunities with defined new growth services
Drive growth in RLEC / CLEC customers segment with Co-Location and Wireless Broadband offerings
Further
leverage
customer
loyalty
with
Haywire
and
On-Demand
offerings


6
D&E Service Territory
D&E Service Territory
(1)
Reflects customer voice connections not access line equivalents.
Customer Connections as of 12/31/08
RLEC Access Lines
(1)
119,102
CLEC Access Lines
(1)
46,436
DSL / High-Speed Internet
43,058
Dial-up
2,183
Web Hosting
982
Video
8,487
Total Connections
220,248
Buffalo Valley
Conestoga
Denver & Ephrata


7
D&E
D&E
Communications
Communications
Markets –
Markets –
RLEC
RLEC
(1)
Claritas
Site
Reports, 2008 estimate. Population of country, not market served.
(2)
Claritas Site Reports, percent change, 2000 to 2008.
(3)
Claritas Site Reports, 2008 estimate.
(4)
Major Employer data per OneSource.
PARAMETER
CONESTOGA
D&E
BUFFALO VALLEY
Demographics
County
Berks
Lancaster
Union
Population
(1)
407,817
500,119
43,760
Population Growth
(2)
9.2%
6.3%
5.1%
Households
154,782
187,009
14,050
Median Income per Household
$52,544
$54,530
$47,628
Universities
Kutztown University
Albright College
Alvernia
College
Pennsylvania State University
(Berks Campus)
Elizabethtown College
Franklin & Marshall College
Millersville University
Messiah College
Bucknell
University
Major Employers
(4)
(3)
(3)


8
D&E
D&E
Communications
Communications
Markets
Markets
CLEC
CLEC
(1)
Claritas
Site
Reports,
2008
estimate.
Population
of
county, not market served.
(2)
Claritas Site Reports, percent change, 2000 to 2008.
(3)
Claritas Site Reports, 2008 estimate.
(4)
Major Employer data per OneSource.
PARAMETER
LANCASTER
READING
HARRISBURG
STATE COLLEGE
Demographics
County
Lancaster
Berks
Cumberland
Centre
Population
(1)
500,119
407,817
229,392
141,808
Population Growth
(2)
6.3%
9.2%
7.4%
4.5%
Households
(3)
187,009
154,782
91,136
51,897
Median
Income
per
Household
(3)
$54,530
$52,544
$57,401
$43,052
Universities
Elizabethtown College
Franklin & Marshall College
Millersville University
Messiah College
Kutztown University
Albright College
Alvernia College
Pennsylvania State University
(Berks campus)
Harrisburg University
Central Pennsylvania College
Dickinson College
U.S. Army War College
Pennsylvania State University
(Main campus)
Major Employers
(4)


9
D&E
D&E
Communications
Communications
Markets
Markets
CLEC
CLEC
WILLIAMSPORT HOSPITAL -
WILLIAMSPORT, PA
(1)
Claritas
Site
Reports, 2008
estimate.
Population
of
county, not market served.
(2)
Claritas Site Reports, percent change, 2000 to 2008.
(3)
Claritas Site Reports, 2008 estimate.
(4)
Major Employer data per OneSource.
PARAMETER
POTTSTOWN
WILLIAMSPORT
ALTOONA
Demographics
County
Montgomery
Lycoming
Blair
Population
(1)
778,874
117,131
126,015
Population Growth
(2)
3.8%
(2.4%)
(2.4%)
Households
(3)
301,141
47,000
51,162
Median
Income
per
Household
(3)
$74,239
$40,296
$39,950
Universities
Arcadia University
Haverford College
Ursinus
College
Lycoming College
Pennsylvania College of Technology
Pennsylvania
State University
(Altoona
campus)
Major Employers
(4)


10
»
Comprised of three RLECs covering approximately 240,000 POPs
»
CLEC edge-out strategy in growing, but competitive markets
»
Video comprises Coaxial in State College (CLEC) and ADSL2+ in
Union County (RLEC)
Company Overview
Company Overview
Wireline
»
D&E Communications is an integrated communications provider offering high-speed data, telephone, business
continuity
and
co-location
services,
professional
IT
services,
network
monitoring,
security
solutions,
computer
support services and video services in certain eastern and central Pennsylvania markets
»
Consolidated revenue for the twelve
months ending December 31, 2008 was $149.5 million with Adjusted
EBITDA of $64.4 million (43% margin)
Systems Integration
»
Positive EBITDA of $0.03 million generated in 2008
»
In 1Q07, point-of-sale contract with a retail store
expired, resulting in reduction of 24 employees
Net negative contract due to geographic
scope and labor intensity
(1)
Pro forma for expiry of retail store contract in 1Q 2007.
(2)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus
goodwill and intangible asset impairment.
(1)
Including RLEC and CLEC Access Lines, DSL / High-Speed Internet, Cable Modem,
Dial-up, Video and Web Hosting.
(2)
Excluding Directory.
(3)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus
goodwill and intangible asset impairment.
($ in millions)
Year Ended December 31,
Parameter
2007A
2008A
YoY
Growth
Total Connections
(1)
221,184
220,248
(0.4%)
RLEC Access Lines
124,600
119,102
(4.4%)
CLEC Access Lines
46,002
46,436
0.9%
Wireline
Revenue
(2)
$140.4
$139.6
(0.6%)
Wireline
Adj. EBITDA
(2) (3)
61.8
61.2
Margin
44.0%
43.8%
Directory Revenue
$5.2
$4.4
Directory Adj. EBITDA
(3)
4.2
3.7
Margin
81.3%
84.2%
Capex
23.9
22.2
% of revenue
17.0%
15.9%
($ in millions)
Year Ended December 31,
Parameter
2007A
2008A
YoY Growth
Revenue
(1)
$4.6
$3.8
(17.4%)
Adjusted EBITDA
(2)
(1.8)
0.0
Margin
NM
0.8%
Capex
0.1
0.0
% of revenue
2.4%
1.1%


11
2008 Highlights
2008 Highlights
»
Adjusted EBITDA
(1)
of $64.4 M, increased $0.4 M over 2007
»
Adjusted EBITDA margin of 43.1%, increased 110 basis points
»
Systems Integration Adjusted EBITDA improved by $2.0 M
»
Cash and cash equivalents on balance sheet were
$18.3 M at year end
»
Reduced Long Term Debt by $7.8 M
»
Initiated Share Repurchase Program
(1)
Adjusted EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation, amortization and goodwill and intangible asset
impairment. See reconciliation of Adjusted EBITDA to net income/(loss) attached.


12
Net Debt Ratio
Net Debt Ratio
(1)
Adjusted EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation, amortization and goodwill and intangible
asset impairment. See reconciliation of Adjusted EBITDA to net income/(loss) attached.
(2)
Long Term Debt includes long term debt maturing within one year.
(3)
Net
Debt
is
long
term
debt
plus
preferred
stock,
less
cash,
cash
equivalents,
and
short
term
investments.
($ in Millions)
Ratio
$177.6
$186.1
$207.0
$193.9
$169.3
$197.6
$64.0
$62.6
$64.4
2.63X
3.16X
2.78X
$0
$50
$100
$150
$200
$250
2006
2007
2008
2.4X
2.6X
2.8X
3.0X
3.2X
3.4X
3.6X
Long Term Debt
Net Debt
Adjusted EBITDA
Net Debt Ratio
(1)
(2)
(3)


13
2008 Accomplishments
2008 Accomplishments
»
Broadband Subscriber Growth of approximately 12.3%
Network is 100% broadband capable
in RLEC territories
13.6% of existing customers
upgraded speed
»
On-Net CLEC lines now 36%
Additionally, 59% on switch
»
Data Service demand continues
Metro DIA, Metro TLS, IP VPN,
HSI (IAD, T1, FTTP)
Revenue grew 79.6% over 2007


14
Total Connections –
Total Connections –
2008
2008
Note: Chart not to scale.Total connections includes all RLEC, CLEC, Dial-up, DSL, cable modems, web hosting, and video subscribers
1/1/08
12/31/08
221,184
220,248
DSL/
High-Speed
4,725
RLEC
(5,498)
Dial-up
(1,071)
Web
Hosting
(27)
CLEC
434
Video
501


15
Comparative Performance
Comparative Performance
Source:
Public filings and Wall Street research.
(1)
Includes
DSL,
high
speed
Internet
via
fiber
and
satellite
broadband.
For
D&E,
based
on
total
DSL/HSI
subscribers
divided
by
a
total
of
RLEC
and
CLEC
access
lines.
(2)
Revenue and EBITDA includes small wireless reseller business.
(3)
Includes
CLEC
business
as
detailed
RLEC
and
CLEC
segment
data
is
not
disclosed.
(4)
Access
lines
and
HSI
metrics
are
pro
forma
for
acquisitions:
Fairpoint
-
Verizon,
CenturyTel
-
Madison
River,
Frontier
-
Commonwealth,
Windstream
-
CT,
Consolidated
-
North
Pittsburgh.
(5)
Y-o-Y change in revenue and EBITDA not pro forma for acquisitions (includes partial year results post-closing).
(6)
Access lines for RLEC only. Broadband for total company.
(7)
Excludes Bishop Communications and Sherburne Tele Systems acquisitions.
(8)
Fairpoint
suspended dividend as of 3/4/09.
(9)
EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation and amortization.  For D&E, based on Adjusted EBITDA, which is a non-GAAP measure
defined as operating income/(loss) plus depreciation, amortization and goodwill and intangible asset impairment.  See reconciliation of Adjusted EBITDA to net income/(loss) attached.
Y-o-Y Access Line Growth
Y-o-Y HSI Growth
Q408 HSI
2008 snapshot (wireline
only)
Company
4Q07
4Q08
4Q07
4Q08
% lines
Rev. Y-o-Y
EBITDA Y-o-Y
Margin
Conventional
ILECs
CenturyTel
(4) (5)
(6.1%)
(6.4%)
38.6%
15.5%
32.1%
(0.3%)
(2.6%)
48.4%
Embarq
(8.6%)
(9.8%)
25.6%
10.6%
24.8%
(3.8%)
2.9%
43.0%
Cincinnati Bell
(3)
(7.7%)
(8.2%)
11.7%
5.3%
32.9%
(2.2%)
(3.1%)
47.5%
D&E
(4.0%)
(4.4%)
20.1%
12.3%
26.0%
(1.2%)
(1.8%)
45.1%
Fairpoint
(4) (8)
(8.1%)
(11.7%)
NA
1.6%
20.7%
(9.1%)
(9.0%)
43.8%
Hickory Tech
(3)
(4.7%)
(8.9%)
10.8%
7.3%
31.7%
(4.5%)
(11.8%)
39.4%
High-Dividend
ILECs
Alaska
(3)
(4.7%)
(6.0%)
7.8%
0.3%
27.3%
(0.9%)
(7.3%)
28.1%
Consolidated
(4)
(3.6%)
(7.6%)
11.5%
12.9%
34.7%
(1.5%)
0.3%
41.1%
Frontier
(4) (5)
(5.8%)
(7.2%)
30.7%
10.9%
25.7%
(2.2%)
0.1%
54.3%
Iowa Telecom
(6) (7)
(6.1%)
(7.6%)
25.6%
12.7%
31.3%
(1.8%)
(4.4%)
52.0%
Windstream
(4) (5)
(4.6%)
(5.2%)
32.8%
12.3%
32.2%
(0.1%)
(1.4%)
52.7%
RBOCs
AT&T
(7.4%)
(9.7%)
16.3%
6.5%
27.1%
(2.4%)
(6.0%)
34.8%
Qwest
(2)
(7.3%)
(9.6%)
22.1%
9.0%
24.6%
(2.2%)
(1.3%)
33.7%
Verizon
(8.3%)
(9.3%)
18.9%
8.2%
24.0%
(1.9%)
(3.9%)
26.7%
(1)
(9)


16
Corporate Focus
Corporate Focus
»
Grow IP Data Services Revenue
IP Infrastructure
Enhanced Data offerings: MPLS, IP VPN
Wireless Metro-Ethernet
»
Continue growth in CLEC Revenue
Further penetrate markets
Build value into offerings
»
Continued Improvement in
Systems Integration
Leverage technical skills to implement
new products
Provide network support, assessment
and design services
»
Integrate Haywire Service
Improve performance
Continue to align technology with customers’
needs


17
Products & Services Strategy
Products & Services Strategy
»
Customers seek broad integrated solutions
»
Product strategy is to deliver solutions that are complementary with
each other
IP Data services, Systems Integration & Colocation
DSL, Haywire computer & Wireless LAN Support
»
IP Data Services provide the foundation for multiple products and
services
Transport
Remote and multi-location customers
Hosted Applications


18
Product Strategy
Product Strategy
Data Services
IP VPN
MPLS
Transparent LAN
Dedicated Internet Access
It all starts with Broadband
As Bandwidth
Increases
The “Virtualization”
of the Enterprise
The “Interactive”
Subscriber
Advanced Applications
Remote Access
Content Filtering
Microsoft Exchange
Bandwidth delivery
DSL
FTTN
Broadband Wireless


19
HAYWIRE™
HAYWIRE™
In Home Technical Support
Computer (technology) support
services
On-site, on-line or by telephone
Residential and Small Business
Customer
Lancaster, Berks, Lebanon and
Dauphin Counties
Longer-term Focus
Expanded Territory and Service
Offering
Leveraging the always-on
Broadband Connection
www.Haywiresupport.com


20
Business Continuity & Co-location
Business Continuity & Co-location
Business Continuity &
Disaster Avoidance
Fully redundant disaster
recovery site
Corporate data infrastructure
in a secure & controlled
environment


21
Network Overview
Network Overview
»
RLEC Network
IP / MPLS core and FTTN architecture
1 Nortel CS2000 Softswitch
Ephrata
1 Nortel DMS 500 switch
Birdsboro
1 Nortel DMS 100/200 switch
Lititz
1 Nortel DMS 100 switch -
Lewisburg
All remote switches and broadband loop carriers connected with
fiber optic cable
Last mile connection provided over copper or fiber outside plant
»
CLEC Network
Leverages RLEC C.O. switching architecture with all remotes
fiber connected
95% of access lines connected to D&E switches
36% of access lines completely on D&E network
»
Video Network
Coaxial in State College
~11,000 homes passed
ADSL2+ in Buffalo Valley
~9,500 homes passed
IPTV (GigE) to Bucknell University
~1,000 rooms
Video Head-end in State College
21 HD channels in State College and 20 in BVT
»
Fiber route miles
(1)
Owned:
1,480
Leased:
277
Total
1,757
»
Added 108 route miles of owned fiber
in 2008
»
Average loop length is approximately
10,000 feet
»
100% Digitally Switched
»
Network is 100% Broadband capable
»
4 C.O. Switches
Key Network Metrics
(1) As of 12/31/08.


22
State
College
Birdsboro
Ephrata
Lititz
Lewisburg
Scranton
Bloomsburg
Williamsport
Fort
Washington
Bellefonte
Altoona
Harrisburg
Mechanicsburg
Advanced All-Digital Network
Advanced All-Digital Network
Network Switch
Central Office
Co-locate w/
Verizon
Co-locate in
Verizon Tandem
Verizon Tandem
Existing Fiber
IRU Fiber
Leased Facilities
Soft Switch Site
»
D&E has made a significant commitment, both operationally and financially, to create and maintain a state-of-the-
art network


23
Channel
Bandwidth
Household
POP
POP
License
Market Name
FCC Market
Frequency
Block
(MHz)
POPs
income
density
growth
WPYZ994
Lancaster, PA
CMA 105
710-716 / 740-746
C
12
470,658
$48,576
497
0.72%
WPYZ995
Reading, PA
CMA 118
710-716 / 740-746
C
12
373,638
47,731
455
0.97%
WPYZ996
Altoona, PA
CMA 225
710-716 / 740-746
C
12
129,144
35,357
239
(0.45%)
WPYZ997
Williamsport, PA
CMA 251
710-716 / 740-746
C
12
120,044
36,422
94
(0.39%)
WPYZ998
State College, PA
CMA 259
710-716 / 740-746
C
12
135,738
38,724
128
0.87%
WPWV360
Lebanon, PA
CMA 623
710-716 / 740-746
C
12
120,327
43,413
337
0.31%
National average
$46,583
84
1.06%
(1) Based on FCC Auction 73 data.
(2) Based on Kagan 2005.
(3) Measured as POPs / square mile.
(4) Annual growth from 2003 - 2008.
(1)
(2)
(3)
(4)
(2),
(2),
»
Today,
D&E
holds
6
licenses
for
700
MHz
spectrum
covering
approximately
1,349,500
people
(1)
Five licenses acquired in June, 2003 and effective December 11, 2003 as part of Auction #49
Lebanon, PA license acquired in market transaction on December 9, 2008
Spectrum is not currently utilized and no network build out has begun
State
College
and
Altoona
are
clear
and
available
for
use
rest
are
available
in
June
2009
D&E’s 700 MHz Wireless Spectrum
D&E’s 700 MHz Wireless Spectrum


24
RLEC
CLEC
MARKET
MSO
COMPETITORS
MARKET
CLEC 
COMPETITORS
 
 
D&E
Blue Ridge
Lancaster
Conestoga
Service Electric / Comcast
Reading
Buffalo Valley
CATV / Atlantic Broadband
Harrisburg
 
 
State College
 
Pottstown
Williamsport
Altoona
 
Current Competitive Environment
Current Competitive Environment
»
Verizon, AT&T, Sprint Nextel and T-Mobile Wireless are the most active wireless operators in D&E
territories
In addition, Keystone Wireless is doing business as IMMIX principally in the Conestoga RLEC
and to a lesser extent Buffalo Valley and D&E RLECs
»
Verizon is principal competitor to our CLEC as well as to varying degrees of competitiveness  
Frontier, XO, One Communications and Level 3 in certain markets
»
VOIP competition from MSOs
Service Electric, CATV, and Atlantic Broadband are offering a VOIP product in portions of the
Conestoga and Buffalo Valley RLEC footprints
Verizon
Frontier
One Communications
XO
Level 3


25
Historical Systems Integration Quarterly Results
Historical Systems Integration Quarterly Results
(1)
(1)
»
Sold Voice Systems Business segment in 3Q 2006
Low margin, highly people and inventory intensive business
»
In 1Q07, expired point-of-sale contract with regional retail chain resulting in reduction of 24 employees
»
Today, focused on professional data and information technology services, security design and network
monitoring services
Provides more comprehensive solutions to customers and integrated with access services
(1)
Not pro forma for Voice Systems Business, which was sold in 3Q 2006 and pro forma in 1Q and 2Q 2007 for expiry of retail store contract.
Revenue
(1)
$1.1
$0.9
$3.8
$1.8
$1.8
$1.0
$1.0
$1.4
$1.2
$0.9
$0.9
$3.8
1Q 06
2Q 06
3Q 06
4Q 06
1Q 07
2Q 07
3Q 07
4Q 07
1Q 08
2Q 08
3Q 08
4Q 08
EBITDA
(1)
$0.1
$0.0
($0.7)
($0.9)
($0.7)
($0.6)
($0.4)
($0.4)
($0.4)
($0.1)
$0.1
($1.3)
1Q 06
2Q 06
3Q 06
4Q 06
1Q 07
2Q 07
3Q 07
4Q 07
1Q 08
2Q 08
3Q 08
4Q 08
($ in millions)
($ in millions)


Financial Review
Financial Review
Tom Morell
Tom Morell
Chief Financial Officer
Chief Financial Officer


26
Historical Financial Summary
Historical Financial Summary
Consolidated Revenue, Adjusted EBITDA, Operating Income/(Loss) and Net Income
/(Loss)
/(Loss)
(1) Adjusted EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation, amortization and goodwill and intangible asset impairments.
See reconciliation of Adjusted EBITDA to net income/(loss) attached.
($ in millions)
2006
2007
2008
162.1
152.6
149.5
64.4
64.0
62.6
22.5
24.6
(10.9)
(11.0)
6.7
10.6
-$50
$0
$50
$100
$150
$200
Revenue
Operating Income/(Loss)
Net Income/(Loss)
Adjusted EBITDA
(1)


27
Historical Financial Summary
Historical Financial Summary
Wireline
Wireline
Segment
Segment
Revenue, Adjusted EBITDA and Operating Income/(Loss)
Revenue, Adjusted EBITDA and Operating Income/(Loss)
(1)
Adjusted EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation, amortization and
goodwill
and
intangible
asset
impairments.
See
reconciliation
of
Adjusted
EBITDA
to
net
income/(loss)
attached.
(2)
Does not adjust for inter-company transactions
($ in millions)
2006
2007
2008
143.9
145.7
153.9
66.0
66.1
64.9
(9.4)
32.9
29.2
-$50
$0
$50
$100
$150
$200
Revenue
Adjusted EBITDA
Operating Income/(Loss)
(1)
(2)


29
Historical Financial Summary
Historical Financial Summary
Systems Integration Segment
Systems Integration Segment
Revenue, Adjusted EBITDA and Operating Income/(Loss)
Revenue, Adjusted EBITDA and Operating Income/(Loss)
(1)
Adjusted EBITDA is a non-GAAP measure and defined as operating income/(loss) plus depreciation, amortization and
goodwill
and
intangible
asset
impairments.
See
reconciliation
of
Adjusted
EBITDA
to
net
income/(loss)
attached.
(2)
Does not adjust for inter-company transactions
($ in millions)
2008
2006
2007
(2)
(1)
3.8
5.4
6.6
(3.7)
(2.0)
0.0
(0.1)
(7.4)
(6.3)
-$10
-$5
$0
$5
$10
Revenue
Adjusted EBITDA
Operating Income/(Loss)


30
Wireline Segment Results
Wireline Segment Results
(1)
(1)
Note:
Wireline results exclude Directory Advertising.
(1)
Including Co-Location service.
(2)
Excluding depreciation and amortization and intangible asset impairment.
(3)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus goodwill and intangible asset impairment.
($ in thousands)
Parameter
2007
2008
2007
2008
Wireline
Revenue
   Local Telephone Service
48,976
$        
49,506
$         
2.6
%
1.1
%
   Network Access
45,288
$        
41,393
$         
(4.8)
%
(8.6)
%
   Long Distance Network Services
20,804
$        
20,282
$         
(3.2)
%
(2.5)
%
   Communication Services
23,337
$        
25,746
$         
19.7
%
10.3
%
   Other
2,042
$          
2,635
$           
-
29.0
%
Total Revenue
140,447
$      
139,562
$       
1.5
%
(0.6)
%
Direct Expenses
$45,430
$44,905
1.3
%
(1.2)
%
Gross Profit
$95,017
$94,656
1.6
%
(0.4)
%
   % Margin
67.7
%
67.8
%
Indirect Expenses
(2)
$33,176
$33,482
2.3
%
0.9
%
Adjusted EBITDA
(3)
$61,841
$61,174
0.1
%
(1.8)
%
   % Margin
44
%
43.8
%
Capex
$23,945
$22,225
(9.5)
%
(7.2)
%
   % of Revenue
17
%
15.9
%
Adjusted EBITDA - Capex
$37,896
$38,949
9.6
%
2.8
%
Directory Advertising
Directory Advertising Revenue
$5,211
$4,380
(66.4)
%
(15.9)
%
Directory Expenses
$973
$691
(90.8)
%
(29.0)
%
Directory EBITDA
$4,238
$3,689
(14.6)
%
(12.9)
%
   % Margin
81.3
%
84.2
%
Fiscal Year Ended December 31
YoY Growth


31
Systems Integration Segment Results
Systems Integration Segment Results
(1)
(1)
(1)
Pro forma for retail store contract expiry in 1Q 2007.
(2)
Excluding depreciation and amortization and intangible asset impairment.
(3)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus goodwill and intangible asset impairment.
($ in thousands)
Parameter
2007
2008
2007
2008
Systems Integration
Revenue
4,586
$         
3,789
$          
15.6
%
(17.4)
%
Direct Expenses
$3,669
$2,701
6.8
%
(26.4)
%
Gross Profit
$917
$1,088
72.0
%
18.7
%
% Margin
20.0
%
28.7
%
Indirect Expenses
(2)
$2,668
$1,056
(1.9)
%
(60.4)
%
Adjusted EBITDA
(3)
($1,752)
$31
NM
NM
% Margin
NM
0.8
%
Capex
$109
$40
(80.6)
%
(63.3)
%
% of Revenue
2.4
%
1.1
%
Adjusted
EBITDA
-
Capex
($1,861)
($9)
NM
NM
YoY
Growth
Fiscal Year Ended December 31


32
Corporate and Other Segment Results
Corporate and Other Segment Results
(1)
(1)
(1)
Including Haywire
service.
(2)
Excluding depreciation and amortization and intangible asset impairment.
(3)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus goodwill and intangible asset impairment.
($ in thousands)
Parameter
2007
2008
2007
2008
Corporate and Other
Revenue
1,532
$          
1,759
$           
(3.5)
%
14.8
%
Direct Expenses
$1,072
$1,407
27.6
%
31.2
%
Gross Profit
$460
$352
(38.5)
%
(23.4)
%
   % Margin
30.0
%
20.0
%
Indirect Expenses
(2)
$579
$856
23.7
%
47.8
%
Adjusted EBITDA
(3)
($119)
($504)
NM
NM
   % Margin
NM
(28.6)
%
Capex
$230
$307
NM
33.5
%
   % of Revenue
15.0
%
17.5
%
Adjusted EBITDA - Capex
($349)
($811)
NM
NM
Fiscal Year Ended December 31
YoY Growth


33
Consolidated Results
Consolidated Results
(1)
Including dial-up, video, DSL / High-Speed Internet and web hosting subscribers.
(2)
Excluding inter-segment, but including Directory and Co-location service.
(3)
Excluding inter-segment. 2007 pro forma for retail store contract expiry in 1Q 2007.
(4)
Including Haywire ™  service.
($ in thousands)
Parameter
2007
2008
2007
2008
Consolidated
Total Access Lines
170,602
165,538
(1.7)
%
(3.0)
%
Total Broadband Connections
(1)
50,582
54,710
10.8
%
8.2
%
Total Customer Connections
221,184
220,248
0.9
(0.4)
Revenue
Wireline
(2)
145,633
$      
143,902
$      
(5.3)
%
(1.2)
%
Systems Integration
(3)
4,586
$          
3,789
$          
15.7
%
(17.4)
%
Corp & Other
(4)
1,532
$          
1,759
$          
(3.5)
%
14.8
%
Total Revenue
151,751
$      
149,450
$      
(4.8)
(1.5)
Direct Expenses
Wireline
(2)
46,403
$        
45,596
$        
(16.2)
%
(1.7)
%
Systems Integration
(3)
3,667
$          
2,698
$          
6.9
%
(26.4)
%
Corp & Other
(4)
1,072
$          
1,407
$          
27.6
%
31.2
%
Direct Expenses
51,142
$        
49,701
$        
(14.3)
%
(2.8)
%
Gross Profit
Wireline
(2)
99,230
$        
98,306
$        
0.8
%
(0.9)
%
Systems Integration
(3)
919
$             
1,091
$          
72.5
%
18.7
%
Corp & Other
(4)
460
$             
352
$             
(38.5)
%
(23.4)
%
Gross Profit
100,609
$      
99,749
$        
0.9
%
(0.9)
%
Gross Margin
Wireline
(2)
68.1%
68.3%
Systems Integration
(3)
20.0%
28.8%
Corp & Other
(4)
30.0%
20.0%
Gross Margin
66.3%
66.7%
YoY
Growth
Fiscal Year Ended December 31


34
Consolidated Results (contd)
Consolidated Results (contd)
Excluding inter-segment, but including Directory and Co-location service.
(1)
Excluding inter-segment. 2007 pro forma for retail store contract expiry in 1Q 2007.
(2)
Including Haywire ™  service.
(3)
Excluding depreciation and amortization and intangible asset impairment.
(4)
Adjusted EBITDA defined as operating income plus depreciation and amortization plus goodwill and intangible asset impairment.
($ in thousands)
Parameter
2007
2008
2007
2008
Consolidated
Indirect Expenses
Wireline
(2)
33,176
$        
33,482
$        
2.3
%
0.9
%
Systems Integration
(3)
2,646
$          
1,022
$          
(2.7)
%
(61.4)
%
Corp & Other
579
$             
856
$             
23.7
%
47.8
%
Indirect Expenses
36,401
$        
35,360
$        
2.2
%
(2.9)
%
Adjusted EBITDA
(2)
66,054
$        
64,825
$        
0.1
%
(1.9)
%
Systems Integration
(3)
(1,727)
$         
70
$                
NM
NM
Corp & Other
(119)
$            
(503)
$            
NM
NM
Adjusted EBITDA
64,208
$        
64,392
$        
0.2
%
0.3
%
Adjusted EBITDA Margin
Wireline
(2)
45.4%
45.0%
Systems Integration
(3)
NM
1.8%
Corp & Other
NM
NM
Adjusted EBITDA Margin
42.3%
43.1%
Capex
Wireline
(2)
23,945
$        
22,225
$        
(9.5)
%
(7.2)
%
Systems Integration
(3)
109
$             
40
$                
(80.6)
%
(63.3)
%
Corp & Other
230
$             
307
$             
NM
33.5
%
Capex
24,284
$        
22,572
$        
(10.2)
%
(7.0)
%
Adjusted EBITDA -
Capex
Wireline
(2)
42,109
$        
42,600
$        
6.5
%
1.2
%
Systems Integration
(3)
(1,836)
$         
30
$                
NM
NM
Corp & Other
(349)
$            
(810)
$            
NM
NM
Adjusted EBITDA -
Capex
39,924
$        
41,820
$        
7.7
%
4.7
%
Fiscal Year Ended December 31
YoY
Growth
Wireline
(4)
(4)
(4)
(4)
(4)


35
Historical Financial Summary
Historical Financial Summary
Capital Expenditures
Capital Expenditures
($ in millions)
($ in millions)
15.2%
19.0%
29.8%
36.0%
% of
Total
$24.2
$3.7
$4.6
$7.2
$8.7
2007
15.1%
$3.4
22.7%
$6.0
Information
Technology
13.3%
$3.0
6.4%
$1.7
Other
31.1%
39.8%
% of
Total
$26.4
$8.2
$10.5
2006
2008
Category
$22.5
Totals
30.2%
$6.8
Outside
Plant
41.4%
$9.3
Network
% of
Total


36
Selected Uses of Cash
Selected Uses of Cash
(1)
Capital expenditures, net of proceeds from sales of property, plant and equipment
(2)
Payments
on
long
term
debt
and
revolving
lines
of
credit,
net
of
proceeds
from
long
term
financing
($ in millions)
(1)
(2)
24.2
11.3
6.8
6.9
0.8
21.7
23.9
11.7
15.5
15.2
10.1
7.8
13.1
8.0
9.4
6.9
$0
$5
$10
$15
$20
$25
$30
2006
2007
2008
CAPEX
Interest
Debt Payment
Income Taxes
Dividends
Stock Repurchase


37
Levered Free Cash Flow
Levered Free Cash Flow
(1)
Represents difference between book and paid Capex in a given year.
(2)
Represents discretionary distributions from lender under the terms of D&E’s credit facility.
(3)
Represents pension plan contributions in excess of pension plan expense included in Adjusted EBITDA.
($ in millions)
Parameter
2007A
2008A
Adjusted EBITDA
$64.0
$64.4
Plus: Pension expense adjustment
Less: Capex
(24.8)
(22.5)
Less: Capex
change in working capital
(1)
1.7
(2.2)
Plus: Capex
proceeds
0.8
0.8
Less: Changes in working capital
1.3
(1.0)
Less: Interest expense
(15.2)
(11.7)
Plus: Interest expense adjustment
-
-
Plus: Interest income
1.6
0.4
Plus: Patronage refund
(2)
0.3
0.3
Plus: Patronage refund adjustment
-
-
Plus: Stock compensation expense
0.4
0.5
Plus: Collection of notes receivable
5.9
0.1
Plus: Life insurance proceeds
1.0
-
Less: Income taxes
(8.0)
(9.4)
Levered Free Cash Flow
$29.0
$19.7
Less: Mandatory Debt Retirement
(7.1)
(7.1)
Less: Discretionary Debt Retirement
(6.0)
(0.7)
Less: Pension Plan Contribution
(3)
(2.2)
(3.9)
Plus: Proceeds from stock issuance
0.2
0.1
Less: Purchase of treasury stock
-
(0.8)
Cash Available to Pay Dividends
$13.9
$7.3
Less: Dividends
(6.9)
(6.9)
Levered Free Cash Flow after Dividends
$7.0
$0.4


38
($ in millions)
Scheduled
Average
Balance as of
Annual
Tranche
Interest Rate
Interest Rate
Maturity
12/31/2008
Amortization
Senior Secured Revolving Loan
P+0.5%-1.0% or L+1.5%-2.0%
N/A
June 30, 2011
Senior Secured Term Loan A
P+0.5%-1.0% or L+1.5%-2.0%
5.21%
June 30, 2011
$27.6
$2.0
Senior Secured Term Loan B
P+0.75% or L+1.75%
5.96%
December 31, 2011
136.2
1.5
First CEI Term Loan
9.00%
9.00%
December 31, 2014
12.0
2.0
Second CEI Term Loan
9.00%
9.00%
December 31, 2014
9.0
1.5
Capital Leases
1.4
0.1
Total debt
6.19%
$186.2
Less current maturities
(7.1)
Total long term debt
$179.1
Current Capital Structure
Current Capital Structure
»
As
of
12/31/08,
cash
balance
was
$18.3
million
(1)
»
The Company is in compliance with its financial covenants and its total capitalization ratio is below 60%
From 2007 to 2008, indebtedness to capitalization ratio increased from 50.6% to 54.6%, which resulted from
reduction in retained earnings from impairment charge and decline in funded status of pension plans
»
The Company has interest rate swap agreements with a total notional amount of $132.0 million and a liability with a
fair value of $3.7 million as of 12/31/08
»
No contingent liabilities
In 1Q '08, Crown Castle International released the Company from a guarantee of lease obligations on tower
sites which the Company sold to Keystone Wireless in 2003
(1)         Including short-term investments.


39
Pension Plan Contributions
Pension Plan Contributions
»
Market value of pension assets declined by approximately 29% or approximately $15.6 million in 2008
»
Plan contributions were $6.3 million in 2008
»
The Company will discontinue future benefit accruals for participants in the Non-Union Pension Plan as of
January 1, 2010
2009 Plan Valuation Calculation
Based on actuarial calculations performed in first quarter of 2009
Key assumptions:
-
8.5% return on plan assets starting in March 2009
-
FAS discount rate of 6.25%
-
Valuation data as of 1/1/09
-
Segment rates funding liability method
(1)
Approximately
88%
of
pension
plan
costs
are
expensed
and
12%
are
capitalized.
(2)
Represents gross contributions.
(3)
Net of $982,000 curtailment gain due to pension freeze starting in 2010.
(4)
$10.0 million of $14.3 million relates to 2008 plan year.
($ in millions)
Parameter
2007
2008
2009E
Pension Plan Costs (1)
$3.8
$2.7
$0.5
Pension Plan Contributions (2)
$5.6
$6.3
$14.3
Fiscal Year Ended December 31,


40
Overview of 2008 Impairment Charges
Overview of 2008 Impairment Charges
»
For 2008, the Company recorded non-cash franchise
intangible asset impairment charges totaling $45.8
million ($26.8 million after tax)
The impairment charge resulted from the
decline of estimated future regulated cash
flows of the Conestoga
and Buffalo Valley
RLECs in the Wireline segment
Management estimated decrease in future
network access revenues, access lines,
associated minutes of use, local and long
distance revenues
The Company recognized a non-cash
intangible asset impairment charge of $26.2
and $19.6 million in 2Q’08 and 4Q’08,
respectively
»
The impairment charge was the main reason for net
loss of $11.0 million in 2008 vs. net income of $10.6
million in 2007
Excluding the impact of the impairment charge
and other charges, adjusted net income was
$11.6 million in both 2008 and 2007
(1)
In
connection
with
the
sale
of
the
Voice
Systems
Business
to
eCommunications
Systems
Corp.
(“eComm”) on 9/29/2006, the Company received a $2.5 million promissory note with a fair value of
$2.4
million.
Based
on
the
Company’s
negotiations
with
eComm
to
restructure
the
terms
of
the
note,
the Company recorded a pre-tax non-cash impairment charge of $0.9 million ($0.5 million after tax)
during 2008 and reduced the carrying value of the note to $1.0 million as of 12/31/08.
($ in millions)
Fiscal Year Ended Dec. 31,
Parameter
2007A
2008A
Adjusted EBITDA
$64.0
$64.4
Depreciation and Amortization
(34.2)
(29.4)
Goodwill and Intangible Asset Impairments
(5.2)
(45.8)
Interest Expense
(14.9)
(12.3)
Other Income (Expense), Net
(1)
8.2
2.9
Income Taxes
(7.2)
9.3
Dividends on Utility Preferred Stock
(0.1)
(0.1)
Reported Net Income (Loss)
$10.6
($11.0)
Items Impacting Comparability:
Decrease in Depreciation, Net of Tax, Compared to 2007
(3.0)
Intangible Asset Impairment, Net of Tax
26.8
Note Receivable Reserve, Net of Tax
(1)
0.1
0.5
Lease Guarantee Termination, Net of Tax
(1.7)
Goodwill Impairment, Net of Tax
4.7
Note Receivable, Collected, Net of Tax
(3.2)
Life Insurance Gain, Net of Tax
(0.6)
Adjusted Net Income
$11.6
$11.6


41
2006
2007
2008
Wireline Adjusted EBITDA
66,015
$      
66,079
$      
64,863
$      
Systems Integration Adjusted EBITDA
(3,651)
(1,955)
31
Corp, Other & Elim Adjusted EBITDA
281
(119)
(503)
D&E Communications Adjusted EBITDA
62,645
64,005
64,391
Depreciation & amortization
(38,241)
(34,208)
(29,442)
Goodwill and intangible asset impairments
(1,892)
(5,158)
(45,800)
Equity in net losses of affiliates
(180)
(3)
0
Interest expense
(15,274)
(14,928)
(12,312)
Loss on early extinguishment of debt
(1,103)
0
0
Gain on investments
1,035
0
0
Other income/(expense), net
4,790
8,245
2,944
Income (taxes) benefit
(3,465)
(7,249)
9,330
Dividend on utility preferred stock
(65)
(65)
(65)
Loss from operations of Voice Systems business
net of income tax benefits of ($253)
(488)
0
0
Loss on sale of Voice Systems business, net of
income tax of $164
(1,020)
0
0
Net income/(loss)
6,742
$       
10,639
$      
(10,954)
$     
Year Ended December 31,
Reconciliation of Adjusted EBITDA
Reconciliation of Adjusted EBITDA
(a non-GAAP measure)
(a non-GAAP measure)
to Net Income/(Loss)
to Net Income/(Loss)
($ in Thousands)


42
Reconciliation of Adjusted EBITDA
Reconciliation of Adjusted EBITDA
(a non-GAAP measure)
(a non-GAAP measure)
to Operating Income/(Loss)
to Operating Income/(Loss)
($ in Thousands)
Year Ended December 31, 2006
Systems
Corporate
Wireline
Integration
& Other
Consolidated
Adjusted EBITDA
66,015
$    
(3,651)
$    
281
$       
62,645
$    
Depreciation & amortization
(36,772)
(714)
(755)
(38,241)
Intangible asset impairment
0
(1,892)
0
(1,892)
Operating income/(loss)
29,243
$    
(6,257)
$    
(474)
$      
22,512
$    
Year Ended December 31, 2007
Systems
Corporate
Wireline
Integration
& Other
Consolidated
Adjusted EBITDA
66,079
$    
(1,955)
$    
(119)
$      
64,005
$    
Depreciation & amortization
(33,206)
(272)
(730)
(34,208)
Goodwill impairment
0
(5,158)
0
(5,158)
Operating income/(loss)
32,873
$    
(7,385)
$    
(849)
$      
24,639
$    
Year Ended December 31, 2008
Systems
Corporate
Wireline
Integration
& Other
Consolidated
Adjusted EBITDA
64,863
$    
31
$        
(503)
$      
64,391
$    
Depreciation & amortization
(28,483)
(155)
(804)
(29,442)
Intangible asset impairments
(45,800)
0
0
(45,800)
Operating income/(loss)
(9,420)
$    
(124)
$      
(1,307)
$    
(10,851)
$   


43
Summary
Summary
»
Strong Adjusted EBITDA
»
Generating Operating Cash Flow
»
Moderate Leverage
»
Prudent Cash Management
»
Proactive in a Competitive Market Place


Appendix A: 
Appendix A: 
Management Team Biographies
Management Team Biographies


45
Thomas
Morell:
Sr.
VP,
CFO
Secretary
&Treasurer
Morell
has
held
management
roles
in
D&E's
finance
department
for
24
years,
including
14
years
as
the
company’s
CFO.
He
worked  with Coopers & Lybrand LLP prior to his arrival at D&E and is a Certified Public
Accountant.
Albert
Kramer:
Sr.
Vice
President,
Chief
Operating
Officer
Kramer
served
as
President
of
Conestoga Enterprises, Inc., when it merged with D&E in 2002, and he has 25 years of
experience in the telecom industry.
James
Morozzi:
President
&
Chief
Executive
Officer
Morozzi
has
worked
in
the
regulated
and competitive utility industry for 18 years. Before joining D&E in March 2005, he led
Exelon Corp.'s development of CLEC and wireless operations.
Executive Team
Executive Team


46
James W. Morozzi, President & CEO
Mr.
Morozzi,
age
46,
has
served
as
President
and
Chief
Executive
Officer
of
D&E
Communications, Inc. since April 2005 and was hired as Chief Executive Officer in
March 2005. He had served as President of Exelon Communications,
a division of
Exelon Enterprises, LLC, from 2001 to 2004. From 1986 to 2001, he worked in
various management roles at PECO Energy Company, including Business
Leader/Vice President of PECO Wireless, LLC and corporate strategist for Corporate
Planning and Development. He formerly served as chairman of the management
committee of PECO Telcove
Communications and as a Board member of AT&T
Wireless PCS of Philadelphia, LLC. Mr. Morozzi is a member of the Board of
Directors of the Pennsylvania Telephone Association and the Lancaster Chamber of
Commerce and Industry.
Management Biographies
Management Biographies


47
Thomas E. Morell, Senior Vice President, Chief Financial Officer, Secretary
& Treasurer
Mr. Morell, age 48, has been Chief Financial Officer and Treasurer since 1995, Senior
Vice President since May 2002 and was appointed Secretary in October 2007. He was
a Vice President from 1996 to May 2002. Mr. Morell has been employed by the
Company
since
1984,
serving
as
Assistant
Controller
from 1984
to
1990
and
Controller
from
1990
to
1995.
From
1982
to
1984,
he
was
employed
by
Coopers
and
Lybrand
as
an
auditor.
Mr.
Morell
was
a
Managing
Director
of
PenneCom
B.V.
until
its
dissolution in January 2007 and was a Supervisory Board member of Pilicka
Telephone Company until its sale in December 2005.  He was elected to the Board of
Directors of Hospice of Lancaster County in January 2008.  Mr. Morell is a Certified
Public Accountant and is a member of the Pennsylvania Institute of Certified Public
Accountants.
Management Biographies
Management Biographies


48
Albert H. Kramer, Senior Vice President, Chief Operating Officer
Mr. Kramer, age 54, was appointed Senior Vice President and Chief Operating Officer of D&E in
March 2009.  Prior to that he was Senior Vice President of Operations of D&E Communications, Inc
since May 2002, when Conestoga Enterprises, Inc. merged with D&E Communications, Inc.  Prior
to the merger, Mr. Kramer was President of Conestoga Enterprises, Inc. from May 1998 to May
2002. He was employed by Conestoga Enterprises, Inc. from September 1995, and served as Vice
President, Finance and Administration until August 1997. In August 1997, he was appointed
Executive Vice President and served in that capacity until May 1998. From 1984 until September
1995, Mr. Kramer had been employed by Denver and Ephrata Telephone and Telegraph Company
and served as Controller, and then Chief Financial Officer and Treasurer during the last five years
of his employment.  Mr. Kramer was employed by Coopers and Lybrand as Senior Accountant from
1980 to 1984.  He has been a Board member of the United States Telecom Association since 1998
and currently serves as Treasurer and Chairman of the Leadership Committee. He served as a
Board member of the Pennsylvania Telephone Association from 1998 to 2002, and served on the
Executive Committee during that time. Mr. Kramer has been a member of the Berks County
Workforce Investment Board since 1999.   In 2002, Mr. Kramer was appointed to  the board of the
Berks Economic Partnership and also to the Penn State Harrisburg Board of Advisors.  Mr. Kramer
served on the Board of Directors of National Penn Bancshares, Inc., a public company subject to
SEC periodic reporting requirements, from April 2007 to February 2008 and from April 2009 to the
present.  Additionally, he has served on the board of its wholly owned subsidiary, National Penn
Bank, since 2000 and is currently serving on the Audit Committee.  Also in 2007, Mr. Kramer was
appointed to the Board of Directors and the Executive Committee of the Greater Reading Chamber
of Commerce & Industry.  Mr. Kramer is a Certified Public Accountant. 
Management Biographies
Management Biographies