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Management Stock Plans - Rollforward of RSUs under Stock Bonus Plan (Details) - Stock Bonus Plans - Restricted Stock Units - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Restricted Stock Units rollforward      
Units outstanding, beginning of year 28,443,070    
Granted 25,591,407    
Vested (15,013,517)    
Forfeited (1,367,274)    
Units outstanding, end of year 37,653,686 28,443,070  
Weighted-Average Grant Date Fair Value      
Units outstanding, beginning of year (in usd per share) $ 5.86    
Granted (in usd per share) 4.67 $ 5.89 $ 6.53
Vested (in usd per share) 5.63    
Forfeited (in usd per share) 5.41    
Units outstanding, end of year (in usd per share) $ 5.16 $ 5.86  
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Fair Value $ 70 $ 78 $ 75