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Loans and Allowance for Loan Losses - Loans in Consumer Portfolio Segment Based on Refreshed LTV ratios (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2019
Dec. 31, 2018
Consumer Loans    
Credit quality of consumer loans    
Percentage of total loans categorized by LTV ratio 100.00% 100.00%
Consumer    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 40,236 $ 40,267
Consumer | Less than or Equal to 80 Percent    
Credit quality of consumer loans    
Loans categorized by LTV ratio 37,773 38,570
Consumer | Greater than 80 and Less than 100 Percent    
Credit quality of consumer loans    
Loans categorized by LTV ratio 2,345 1,582
Consumer | Greater than or Equal to 100 Percent    
Credit quality of consumer loans    
Loans categorized by LTV ratio 21 16
Consumer | No LTV Available    
Credit quality of consumer loans    
Loans categorized by LTV ratio [1] 97 99
Consumer | Residential mortgage    
Credit quality of consumer loans    
Loans categorized by LTV ratio 38,046 38,044
Consumer | Home equity loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 2,190 $ 2,223
Less than or Equal to 80 Percent | Consumer Loans    
Credit quality of consumer loans    
Percentage of total loans categorized by LTV ratio 94.00% 96.00%
Less than or Equal to 80 Percent | Home Equity Line of Credit [Member] | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 1,914 $ 1,966
Less than or Equal to 80 Percent | Residential mortgage | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 35,859 $ 36,604
Greater than 80 and Less than 100 Percent | Consumer Loans    
Credit quality of consumer loans    
Percentage of total loans categorized by LTV ratio 6.00% 4.00%
Greater than 80 and Less than 100 Percent | Home Equity Line of Credit [Member] | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 239 $ 221
Greater than 80 and Less than 100 Percent | Residential mortgage | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 2,106 $ 1,361
Greater than or Equal to 100 Percent | Consumer Loans    
Credit quality of consumer loans    
Percentage of total loans categorized by LTV ratio 0.00% 0.00%
Greater than or Equal to 100 Percent | Home Equity Line of Credit [Member] | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 13 $ 12
Greater than or Equal to 100 Percent | Residential mortgage | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 8 $ 4
No LTV Available | Consumer Loans    
Credit quality of consumer loans    
Percentage of total loans categorized by LTV ratio 0.00% 0.00%
No LTV Available | Home Equity Line of Credit [Member] | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 24 $ 24
No LTV Available | Residential mortgage | Consumer Loans    
Credit quality of consumer loans    
Loans categorized by LTV ratio $ 73 $ 75
[1] Represents loans for which management was not able to obtain refreshed property values.