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Acquisitions - Additional Information (Detail)
$ in Thousands, £ in Millions, $ in Millions
1 Months Ended 3 Months Ended 12 Months Ended
Oct. 31, 2019
USD ($)
Oct. 31, 2019
GBP (£)
Nov. 01, 2018
USD ($)
Nov. 01, 2018
GBP (£)
Oct. 18, 2018
Jul. 09, 2018
USD ($)
Jul. 09, 2018
AUD ($)
May 31, 2017
USD ($)
Apr. 24, 2017
Jul. 31, 2019
USD ($)
Jul. 31, 2019
AUD ($)
Mar. 31, 2019
USD ($)
Mar. 31, 2019
GBP (£)
Mar. 31, 2019
AUD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Business Acquisition [Line Items]                                  
Proceeds from issuance of long-term debt                             $ 29,000 $ 58,000 $ 8,000
Payment of deferred purchase price first installment                             3,133 78,395 9,075
Goodwill, net                             311,247 302,517 269,265
Americas [Member]                                  
Business Acquisition [Line Items]                                  
Goodwill, net                             $ 259,953 $ 255,436 $ 258,496
Symphony [Member]                                  
Business Acquisition [Line Items]                                  
Date of Acquisition agreement         Oct. 18, 2018                        
Purchase price     $ 67,600 £ 52.5               $ 67,500 £ 52.4        
Payments to acquire businesses, gross     $ 57,600 £ 44.6                          
Effective date of acquisition     Nov. 01, 2018 Nov. 01, 2018                          
Deferred purchase price     $ 10,000 £ 7.9                          
Payment of deferred purchase price first installment $ 3,300 £ 2.7                              
Business combination consideration transferred liabilities incurred payment terms                             equal installments over three years, on or around November 1, 2019, 2020 and 2021    
Earnout period     3 years 3 years                          
Earnout payable in RSUs | £       £ 3.0                          
Property and equipment acquired     $ 2,200                            
Goodwill, net     38,800                            
Symphony [Member] | Customer Relationships and Trade Names [Member]                                  
Business Acquisition [Line Items]                                  
Business combination intangible assets, primarily indefinite-lived domain names acquired     26,100                            
Symphony [Member] | Revolving Credit Facility [Member]                                  
Business Acquisition [Line Items]                                  
Proceeds from issuance of long-term debt     $ 31,000                            
WhistleOut [Member]                                  
Business Acquisition [Line Items]                                  
Purchase price           $ 22,400 $ 30.2         $ 22,500   $ 30.3      
Effective date of acquisition           Jul. 09, 2018 Jul. 09, 2018                    
Business combination consideration transferred liabilities incurred payment terms                             three installments on or about July 1, 2019, 2020 and 2021    
Earnout period           3 years 3 years                    
Business combination intangible assets, primarily indefinite-lived domain names acquired           $ 16,500                      
Property and equipment acquired           2,400                      
Earnout             $ 14.0                    
Earnout first installment                   $ 4,200 $ 6.0            
Goodwill, net           3,300                      
WhistleOut [Member] | Revolving Credit Facility [Member]                                  
Business Acquisition [Line Items]                                  
Proceeds from issuance of long-term debt           $ 22,000                      
Global 2000 Telecommunications Services Provider [Member] | Americas [Member]                                  
Business Acquisition [Line Items]                                  
Date of Acquisition agreement                 Apr. 24, 2017                
Payments to acquire businesses, gross               $ 7,500                  
Effective date of acquisition               May 31, 2017                  
Property and equipment acquired               $ 6,000                  
Global 2000 Telecommunications Services Provider [Member] | Customer Relationships [Member] | Americas [Member]                                  
Business Acquisition [Line Items]                                  
Intangibles acquired               $ 1,500