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Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Sales:        
Product $ 16,367 $ 14,169 $ 46,521 $ 43,355
Service 27,150 26,281 80,489 77,755
Net sales 43,517 40,450 127,010 121,110
Costs and expenses:        
Costs of product sales 9,767 9,578 28,784 29,412
Costs of service sales 15,376 13,374 44,690 39,736
Research and development 3,789 3,990 11,288 11,698
Sales, marketing and support 8,421 8,234 25,856 25,098
General and administrative 7,084 7,075 21,679 22,805
Total costs and expenses 44,437 42,251 132,297 128,749
Loss from operations (920) (1,801) (5,287) (7,639)
Interest income 161 166 464 491
Interest expense 453 379 1,290 1,081
Other income (expense), net 199 (141) 371 (321)
Loss before income tax expense (1,013) (2,155) (5,742) (8,550)
Income tax expense 161 283 668 799
Net loss $ (1,174) $ (2,438) $ (6,410) $ (9,349)
Net loss per common share        
Earnings Per Share, Basic and Diluted $ (0.07) $ (0.15) $ (0.38) $ (0.57)
Weighted average number of common shares outstanding:        
Weighted Average Number of Shares Outstanding, Basic and Diluted   16,469 17,025 16,393
Diluted 17,188 16,469 17,025 16,393