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Operating Segments and Related Information (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment information    
Revenue, net $ 36,839 $ 38,804
Net loss from continuing operations (3,883) (4,241)
Income tax expense (44) 168
Interest expense, net 342 473
EBIT (3,585) (3,600)
Depreciation of property, equipment and software 2,141 2,203
Amortization of intangible assets 829 862
EBITDA (615) (535)
Other loss (income) 0 (19)
Foreign currency transaction losses (gains) on short-term intercompany balances 1,456 206
Transformation, severance, and other expenses 1,307 697
Stock-based compensation 1,320 1,384
Adjusted EBITDA from continuing operations 3,468 1,733
Recovery Audit Services - Americas [Member]    
Segment information    
Revenue, net 26,223 27,373
EBIT 4,478 6,004
Depreciation of property, equipment and software 1,938 1,762
Amortization of intangible assets 408 438
EBITDA 6,824 8,204
Other loss (income)   0
Foreign currency transaction losses (gains) on short-term intercompany balances 896 (73)
Transformation, severance, and other expenses 688 128
Stock-based compensation 0 0
Adjusted EBITDA from continuing operations 8,408 8,259
Recovery Audit Services - Europe/Asia-Pacific [Member]    
Segment information    
Revenue, net 9,785 9,759
EBIT 1,439 313
Depreciation of property, equipment and software 169 162
Amortization of intangible assets 42 37
EBITDA 1,650 512
Other loss (income)   9
Foreign currency transaction losses (gains) on short-term intercompany balances 874 399
Transformation, severance, and other expenses 208 123
Stock-based compensation 0 0
Adjusted EBITDA from continuing operations 2,732 1,043
Adjacent Services [Member]    
Segment information    
Revenue, net 831 1,672
EBIT 138 (2,145)
Depreciation of property, equipment and software 34 279
Amortization of intangible assets 379 387
EBITDA 551 (1,479)
Other loss (income)   0
Foreign currency transaction losses (gains) on short-term intercompany balances 4 (6)
Transformation, severance, and other expenses 80 18
Stock-based compensation 0 0
Adjusted EBITDA from continuing operations 635 (1,467)
Corporate Support [Member]    
Segment information    
Revenue, net 0 0
EBIT (9,640) (7,772)
Depreciation of property, equipment and software 0 0
Amortization of intangible assets 0 0
EBITDA (9,640) (7,772)
Other loss (income)   (28)
Foreign currency transaction losses (gains) on short-term intercompany balances (318) (114)
Transformation, severance, and other expenses 331 428
Stock-based compensation 1,320 1,384
Adjusted EBITDA from continuing operations $ (8,307) $ (6,102)