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Unaudited Quarterly Financial Data - Quarterly Financial Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Quarterly Financial Information                      
Total revenues $ 205,204 $ 199,195 $ 192,713 $ 192,470 $ 195,169 $ 189,311 $ 190,252 $ 186,226 $ 789,582 $ 760,958 $ 752,520
Total cost of revenues (exclusive of depreciation) 99,726 99,717 97,660 97,708 99,461 93,420 92,783 89,483 394,811 375,147 379,741
Operating income 26,048 [1] 28,376 [1] 24,248 [1] 27,013 [1] 25,366 [2] 36,598 [2] 29,374 [2] 41,291 [2] 105,685 132,629 113,140
Income before income taxes 21,671 [1] 23,386 [1] 20,303 [1] 22,350 [1] 19,461 [2] 30,159 [2] 17,285 [2] 33,094 [2] 87,710 99,999 96,341
Income tax provision (6,705) [3] (8,806) [3] (8,722) [3] (2,113) [3] (6,814) [3] (12,265) [3] (6,448) [3] (11,590) [3] $ (26,346) $ (37,117) $ (33,774)
Net income [3] $ 14,966 [1] $ 14,580 [1] $ 11,581 [1] $ 20,237 [1] $ 12,647 [2] $ 17,894 [2] $ 10,837 [2] $ 21,504 [2]      
Basic earnings per common share $ 0.46 [1],[3] $ 0.45 [1],[3] $ 0.36 [1],[3] $ 0.63 [1],[3] $ 0.41 [2],[3] $ 0.58 [2],[3] $ 0.35 [2],[3] $ 0.70 [2],[3] $ 1.89 $ 2.03 $ 2.01
Diluted earnings per common share $ 0.45 [1],[3] $ 0.44 [1],[3] $ 0.35 [1],[3] $ 0.62 [1],[3] $ 0.38 [2],[3] $ 0.55 [2],[3] $ 0.33 [2],[3] $ 0.64 [2],[3] $ 1.87 $ 1.90 $ 1.87
[1] During the first, second, third, and fourth quarters of 2017 we incurred restructuring and reorganization charges of $0.2 million, $2.7 million, $1.6 million, and $4.2 million, respectively, or $0.01, $0.05, $0.03, and $0.09 per diluted share (see Note 6).
[2] During the first, second, and fourth quarters of 2016 we incurred restructuring and reorganization charges of $(5.7) million, $5.3 million, and $1.0 million, respectively, or $(0.11), $0.10, and $0.02 per diluted share. The negative restructuring and reorganization charges in the first quarter reflect the gain on disposition of business operations (see Note 6).
[3] Fluctuations in our effective income tax rate between quarters generally relates to the accounting for discrete income tax items in any given quarter, and revisions of estimates for certain income tax components during the year. For 2017: Our effective income tax rates for the first, second, third, and fourth quarters were 9%, 43%, 38%, and 31%, respectively. The first quarter 2017 effective income tax rate reflects an approximately $5 million net benefit resulting from Comcast’s exercise of 1.4 million vested stock warrants in January 2017 (see Note 10) and the fourth quarter effective income tax rate includes a $2 million benefit from the remeasurement of U.S.-based net deferred tax liabilities as required under the U.S. Tax reform enacted in December 2017 (see Note 7). For 2016: Our effective income tax rates for the first, second, third, and fourth quarters were 35%, 37%, 41%, and 35%, respectively.